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Amazon tells software engineers what really matters as AI ushers in the era of the 'Renaissance Developer'

27 October 2026 at 20:19
AWS CEO Matt Garman onstage at Re: Invent 2024.
AWS CEO Matt Garman

Noah Berger/Getty Images for Amazon Web Services

  • Amazon shifts AI focus to business impact, not just raw usage, in new developer guidelines.
  • The company warns that AI metrics can create bad incentives, including “tokenmaxxing.”
  • Managers are told to examine teams at both the highest and lowest levels of AI adoption.

Amazon just issued new guidelines for software engineers in the AI era: Prioritize business outcomes over raw usage.

Terk Terkowitz, Amazon's vice president and distinguished engineer, said in a memo published Tuesday that AI is changing software development more quickly and fundamentally than earlier shifts such as cloud computing. But engineers should be judged by their impact on customers and the business, he wrote, not simply how much they use AI.

"We all need to embrace this change and take the time to learn, or we risk being left behind," Terkowitz said.

AI coding tools and agents are upending the software industry and changing what it means to be a coder. Amazon calls this the "era of the Renaissance Developer," where human judgement and machine intelligence combine to create new products and services faster and more efficiently.

"This is a time of change for our industry, and a time of change for what it means to be a software engineer," Terkowitz wrote in the memo.

The updated guidelines reflect Amazon's growing effort to make AI adoption part of how it assesses engineers and engineering managers. The company has tracked measures including AI usage, token consumption, and lines of code internally, and used leaderboards to rank teams by some of those metrics.

But the memo warns that using such measures as targets can produce bad outcomes, including "tokenmaxxing" rather than better software or customer experiences.

"Using these metrics could, if used as a target instead of a measure, drive negative outcomes," Terkowitz wrote in the memo.

Amazon has been experimenting with ways to measure and encourage AI use across its engineering organization.

Earlier this year, the company was tracking engineers's use of internal AI tools and some teams used leaderboards tied to measures such as token consumption. The programs created friction among some employees, who worried that pressure to use AI could reward wasteful activity rather than productive work.

The new guidance offers Amazon's clearest public acknowledgment of that risk. Rather than lay out a detailed AI playbook that could quickly become obsolete, Amazon said its revised developer guidelines focus on long-term impact on customers and the business.

Still, the company said AI should be "at the center of software engineering practice" and urged engineers to incorporate the technology into their daily work.

Leaders are expected to use AI tools on production work themselves, understand where they help and where they fall short, and explain that judgment to their teams, according to the memo.

Terkowitz said Amazon has found that metrics such as token use, AI-tool adoption, and code reviews can correlate with the outcomes it values. But he said the measures must be used carefully. More token use can raise costs, while a focus on lines of code can create unnecessary complexity.

He also recommended that managers pay particular attention to teams at both ends of the AI adoption spectrum: those in the bottom 10%, to understand why they are not using AI effectively, and those in the top 10%, to determine whether heavier use is translating into faster delivery.

Terkowitz said Amazon's most AI-forward "frontier teams" have shown stronger productivity and delivery. He also said teams and individuals that are not adopting AI or increasing output metrics are falling behind.

But his memo left room for engineers whose work may not yet benefit from current AI tools. In those cases, he said, employees should document why and work toward a solution by sharing their findings with peers and managers.

"An engineer who can explain where AI does not yet help their work is demonstrating the judgement we are asking for," the memo said.

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Anthropic's IPO filing answers one of the biggest questions about the AI boom: Can AI labs actually make money?

26 October 2026 at 23:38
Posters on a wall at Anthropic's developer conference in San Francisco
Posters on a wall at Anthropic's developer conference in San Francisco.

Alistair Barr/Business Insider

  • Anthropic shows strong profit potential, with revenue growing way faster than expenses.
  • Anthropic's revenue per employee exceeds $6.6 million, outpacing estimates for Meta and Google.
  • Anthropic has a surprisingly diverse customer base and huge cash reserves.

For years, one of the biggest unanswered questions about the artificial intelligence boom has been surprisingly simple: Can the companies building the world's most powerful AI models actually make money?

After spending hours poring over Anthropic's IPO filing on Monday, we finally have an answer: Yes. And potentially lots of it.

A couple of Chinese AI labs went public earlier, revealing appalling financial results that sowed doubt about the industry's economics. Now Anthropic has provided a much more compelling demonstration of how this business can work at enormous scale.

The numbers are remarkable. Anthropic generated $11.6 billion in revenue during the second quarter of 2026, up 1,368% from a year earlier. During that same period, spending on computing and infrastructure increased 300%, while other expenses rose 741%

So, the company is bringing in money much faster than its most important costs are rising.

From Q1 2025 to Q2 2026, quarterly revenue in billions of dollars was 0.4, 0.8, 1.4, 2.0, 4.7 and 11.6. Compute and infrastructure expenses were 0.9, 1.4, 2.0, 2.9, 3.4 and 5.6 billion dollars over the same quarters.

For every dollar Anthropic spent on computing in the second quarter, it generated $2.08 in revenue, up from just 40 cents in the first quarter of 2025. That's a more than fivefold improvement over five quarters.

The result: Anthropic recorded $974 million in quarterly operating profit, representing an 8% margin. Its adjusted operating profit margin reached 19%, compared with -129% a year earlier.

"Frontier-lab unit economics can turn positive at scale," Mark Mahaney, a top tech analyst at Evercore ISI, wrote in a research note on Monday.

Adjusted operating margin was −221%, −129%, −93%, −84%, −13% and 19% from Q1 2025 through Q2 2026, an improvement of 240 percentage points.

Better than Meta and Google

There's more evidence that Anthropic has built an unusually efficient business.

Over the year ending September 30, revenue increased roughly 1,200%, while its employee count grew about 170%. Revenue per employee jumped from $1.4 million to more than $6.6 million.

For comparison, Mahaney estimated that Meta generates about $3.2 million in annual revenue per employee, while Google generates about $2.5 million.

That comparison isn't perfect. Anthropic relies heavily on cloud providers, whose employees handle much of the computing infrastructure and distribution work. The improvement is still striking.

Customer surprise

Another surprise: Anthropic doesn't depend as much on a handful of enormous customers, as some investors had feared.

The company had more than 11,900 customers generating at least $100,000 in annual revenue as of September, compared with over 950 a year earlier. More than 1,900 customers spend at least $1 million annually.

Customers generating at least $100,000 in trailing-12-month revenue rose from approximately 20 on Dec. 31, 2023 to approximately 200 on Dec. 31, 2024, approximately 1,500 on Dec. 31, 2025, and more than 11,900 on Sept. 30, 2026.

No single customer accounted for more than 10% of revenue during the first nine months of 2026. Its five largest customers represented about 21% of third-quarter revenue, down from roughly 36% in the first quarter.

"Concentration may be better than feared," Mahaney wrote.

Cash cushion

Anthropic has a formidable financial cushion. Its June 30 balance sheet showed more than $130 billion in cash and short-term investments.

And Mahaney estimated that the company has burned through just $9 billion since it started more than five years ago. That's a long runway.

Now, don't ask me whether all this makes Anthropic worth $2 trillion, $1.5 trillion, $1 trillion, or considerably less. If I knew that, I'd be making a lot more money as an investor. And even professional investors don't know.

An $800 billion caveat

Some enormous caveats: Much of Anthropic's revenue comes from customers paying for what they use, rather than signing long-term contracts. Meanwhile, some of its computing agreements require minimum payments whether or not it needs all the capacity.

Mahaney estimates that Anthropic has entered into nearly $800 billion in computing arrangements, although only about $266 billion was fixed or guaranteed as of June.

That's still a staggering amount.

"The commitments assume revenue compounding that is not contracted," Mahaney wrote.

Translation: While the company has committed to spending hundreds of billions of dollars on AI computing infrastructure, it hasn't secured the future revenue needed to pay for all of it.

Importantly, most of the potential $800 billion exposure isn't fixed. Many arrangements depend on capacity being delivered, can be adjusted, or include cancellation provisions.

In-house compute and capex

Another wrinkle: Anthropic warned Monday that its spending will increase as it shifts toward leasing AI chips and operating more of its own computing infrastructure, rather than relying entirely on Amazon, Google, and other cloud providers.

That could make future cash flow considerably less attractive, even if operating profits continue to improve.

Still, the central takeaway from Anthropic's IPO filing is difficult to ignore.

For years, investors have wondered whether selling AI could become a genuinely profitable business, rather than an extraordinarily expensive scientific experiment.

Anthropic has now shown that it can. The next question is whether it can keep doing so as the bills get much, much bigger.

Sign up for the AI Insider newsletter here. Reach out to me via email at abarr@businessinsider.com

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