Ofcom told parcel delivery companies that it is considering “additional regulation” after customer satisfaction levels fell in 2026, according to its latest research

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It is understood that owner Gordon Brothers is currently leaning away from the main solvent takeover offer for the business.

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It came as the industry regulator reported that customer satisfaction levels fell in 2026, with Evri and Yodel among the worst performing firms.

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New early figures showed that firms were boosted by the sharpest rise in new work for two years.

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The Budget comes on the back of another year of economic upheaval, particularly linked to the ongoing conflict in the Middle East.

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