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Amazon CEO sees AI spending 'meaningfully' higher in 2027

29 October 2026 at 22:28
Amazon CEO Andy Jassy
Amazon CEO Andy Jassy

Michael Nagle/Bloomberg via Getty Images

  • Amazon reported third-quarter earnings on Thursday.
  • Amazon stuck with its $220 billion capex forecast for 2026.
  • CEO Andy Jassy expects the company to spend "meaningfully more" next year.

Amazon is already spending a record amount on AI data centers. Next year will be even bigger.

The world's biggest cloud-computing company reported third-quarter results on Thursday and reiterated its plan for $220 billion in capital expenditure for 2026.

Then, CEO Andy Jassy shared his outlook for next year, saying Amazon expects "to spend meaningfully more in 2027."

Amazon’s spending has become the central question hanging over the company. It's building massive data centers and buying expensive chips and other gear to meet surging demand for AI.

That's pushed its free cash flow into negative territory, with third-quarter results showing a hole of $42.4 billion for the trailing twelve months.

Amazon spent $75.9 billion in cash capital expenditures during the third quarter alone, CFO Brian Olsavsky said, primarily on AWS and AI infrastructure.

The results did little to ease investors' concern about the spending. Amazon's third-quarter revenue and earnings came in below Wall Street expectations, and its shares fell roughly 6% in after-hours trading.

"The cloud unit's improving operating margin was one welcome signal, but it may not be sufficient to alleviate concerns about the sharp spike in capex spending and corresponding freefall of its free cash flow," Sky Canaves, a principal analyst at eMarketer, said in a statement.

Amazon has argued that AI infrastructure takes years to build before it can begin generating revenue, and that AI chip servers typically break even in less than three years once deployed. But the scale of the outlay has raised the stakes for Amazon's cloud business to sustain rapid growth as competitors make similarly enormous bets.

On Thursday, Jassy reiterated his confidence in the company's AI business model and outlook, saying there's a "clear line of sight to attractive financial returns."

The time it takes Amazon to turn newly delivered servers into revenue-generating capacity has also come under scrutiny.

Last week, Business Insider exclusively reported that Amazon has begun receiving billions of dollars in Nvidia server racks before all of the gear can be deployed at their final data-center sites, as power shortages and construction delays hold back new capacity.

"We can fund this plan"

Jassy argued Thursday that Amazon has visibility into the demand supporting its huge AI investments. Customers that need the largest AI deployments reserve capacity well ahead of time, he said, in blocks ranging from hundreds of megawatts to, in some cases, as much as a gigawatt.

"We have very good visibility into 2027 and 2028 and some of '29 too with respect to what customers want in those really big chunks of capacity," Jassy said.

AWS revenue rose 39.3% year over year to $46 billion in the third quarter, its fastest growth in nearly five years. Jassy said he expects AWS revenue to grow more than 40% in both 2027 and 2028, a projection that requires the company to keep rapidly adding capacity.

Jassy described the spending as a once-in-a-lifetime opportunity rather than an optional expansion. It would be more convenient, he said, if Amazon could spread the investment over 25 years. But the speed of the AI market does not allow that.

"We can fund this plan," he said. "It will forever change our revenue. It will forever change our free cash flow."

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How a co-owner of the New York Giants is using AI to build a women's sports powerhouse with Gotham FC

29 October 2026 at 20:36
CTB BI Live
Carolyn Tisch Blodgett, the owner of Gotham FC, thinks AI can make women's sports more lucrative.

Carl Timpone / BFA

  • Carolyn Tisch Blodgett, a co-owner of the New York Giants and Gotham FC, is using AI to cut costs.
  • "There's a lot of parts of a sports team that are just expensive to operate," Tisch Blodgett said.
  • Tisch Blodgett shared how she's turned around Gotham FC at Business Insider's The Long Play.

New York Giants and Gotham FC co-owner Carolyn Tisch Blodgett is betting on AI to transform women's sports into a major moneymaker.

"If AI can make you more efficient, that totally changes where women's sports can go," Tisch Blodgett said at Business Insider's The Long Play event on Thursday afternoon.

Tisch Blodgett, who's the lead owner of Gotham FC in the National Women's Soccer League, sees AI as a way to reduce the costs of running a sports business without cutting corners.

"There's a lot of parts of a sports team that are just expensive to operate. It's expensive to operate a stadium, it's expensive to operate a ticketing team, expensive to operate a marketing team," Tisch Blodgett said.

Those struggles are heightened for women's sports, which historically haven't gotten the same level of investment as men's sports.

CTB NMA
Tisch Blodgett spoke with Business Insider's Nathan McAlone about how to make women's sports more financially successful.

Carl Timpone / BFA

"The revenue was not high enough to really justify building out an entire business team, and the business model just didn't really work," Tisch Blodgett said of women's sports.

Tisch Blodgett made a name for herself by starting sports-focused venture capital firm Next 3, which has invested in Gotham FC, the Los Angeles Golf Club in golf league TGL, Premier Lacrosse League, and lottery ticket site Jackpot.com.

The Gotham FC owner has had a front-row seat to running sports since she was a kid: Her family bought half of the NFL's New York Giants in 1991. The Tisch family runs Loews Corporation, a hotel and insurance conglomerate worth about $22.9 billion.

Under the Tisch's ownership, the Giants have won two Super Bowls. Tisch Blodgett has already matched that title count in the three years she's owned Gotham FC — though building a winner hasn't been easy.

Building a champion by gathering feedback

Tisch Blodgett felt firsthand the challenges that women's sports teams face after taking over Gotham FC in 2023. The New York-based team had talent, as it went on to bring home its first title months later.

But success on the pitch hadn't translated to a winning business. Gotham FC didn't have its own business office when Tisch Blodgett took over, and players shared a practice field with a club team of 16-year-old boys.

While Gotham FC had "a great product on the field," Tisch Blodgett said, "attendance was really low" due to a lack of awareness.

"It was clear that the people that came really liked it, but it was very small," Tisch Blodgett said of Gotham FC's fanbase in 2023.

A speaker gestures in a chair on a Business Insider stage with flowers nearby.
Under Tisch Blodgett, Gotham FC is moving from New Jersey to a stadium in Queens in 2028.

Carl Timpone / BFA

Tisch Blodgett has since flipped the script. This July, Gotham FC sold out Citi Field in Queens, drawing over 42,000 fans in what she said was the biggest women's sports event ever in New York City.

Gotham FC announced in July that it would call Queens home starting in 2028 — a major upgrade from its current stadium in Harrison, New Jersey, which is difficult to reach from New York City by public transit.

One key to Gotham FC's success has been gathering feedback. Tisch Blodgett, who led marketing for fitness giant Peloton before starting Next 3, said learning from fans "makes the whole business smarter" and has been crucial to the soccer club's growth.

"Fan feedback is incredibly important to me — it's how we run our organization," Tisch Blodgett said. "After every game, we send out a survey to every person that attended, essentially saying, 'Did you like it? Would you recommend it to a friend?'"

Gotham FC's Net Promoter Score — which measures how likely customers are to recommend the brand to a friend — rivals Apple, Tisch Blodgett said.

"It makes every person in the organization understand what we're building towards in a much more efficient way," Tisch Blodgett said.

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This chart shows how much Google's head count surged in the AI boom

29 October 2026 at 18:56
Google CEO Sundar Pichai
Sundar Pichai, chief executive of Alphabet Inc., during an interview on "The Circuit with Emily Chang" on May 1, 2024.

David Paul Morris/Bloomberg via Getty Images

  • While some companies are slashing head count, Google's is surging.
  • The company had nearly 205,000 employees at the end of September.
  • While Google has conducted layoffs, it has also ramped up hiring and acquired Wiz.

While AI may be driving some companies to slash their head count, Google's is soaring.

When Google reported its Q3 earnings on Wednesday, it said it had 204,757 employees for the quarter ending September 2026. That means Google added roughly 10,000 people to the payroll since the end of March.

The uptick in head count runs counter to another trend across the tech industry, where some of Google's peers are slashing their workforces. Meta has been on a cost-cutting odyssey for several years, while Microsoft recently offered voluntary buyouts to 60,000 employees.

Some of Google's head count growth can be attributed to mergers and acquisitions. On March 11, Google said it had completed its acquisition of cybersecurity firm Wiz, which had roughly 2,000 employees.

Line chart

In January 2023, Google announced it would slash roughly 12,000 roles — around 6% of the workforce at the time — and has since made several smaller rounds of layoffs, Business Insider has reported.

While the head count has grown somewhat steadily since Q2 2024, it has accelerated since the end of 2025. Google also reported Wednesday that its quarterly revenue grew 25% from this period last year.

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Instagram is trying to woo YouTube creators with six-figure checks

29 October 2026 at 18:25
Adam Mosseri, head of Instagram at Meta Platforms Inc., during the Bloomberg Screentime event in Los Angeles, California, US, on Thursday, Oct. 9, 2025. Screentime gathers the moguls, celebrities, and entrepreneurs defining the next phase of pop culture to discuss and debate the future of Hollywood studios, the boom in sports and live music and the impact of AI on the creative industries. Photographer: Kyle Grillot/Bloomberg via Getty Images
Adam Mosseri is the head of Instagram at Meta.

Kyle Grillot/Bloomberg via Getty Images

  • Instagram is offering some creators six figures to help make it a long-form video hub.
  • The Meta platform is reviving its IGTV ambitions, allowing horizontal videos of up to 90 minutes.
  • Creators are required to cross-post their long-form YouTube content to Instagram as part of nonexclusive deals.

Instagram wants what YouTube has — and it's willing to pay up to get it.

In an effort to persuade content creators to post long-form video on Instagram, the company is paying a select number of creators hefty sums, according to people familiar with the deals.

Not every deal is equal. The Meta-owned platform has offered select creators $50,000 to post long-form video to its new "Features" product, while others have been offered six-figure deals, some of which have reached $500,000, Business Insider exclusively learned.

"We've been public about the fact that we are funding Features content directly with some creators right now to support them," a Meta spokesperson told Business Insider. "The details of those deals are confidential, but we're excited to see the content going live."

On Monday, Instagram unveiled an overhaul of its video formats. Most importantly, it's resurrecting IGTV — a long-form video product Instagram launched in 2018 and sunset in 2022 — in the form of Features. The horizontal, wide-screen videos will exist within the Instagram app, and can be as long as a feature film: 90 minutes.

Instagram is launching more video tools.
Instagram is expanding its offerings for long-form video content.

Meta

Long-form video isn't exactly what people are used to watching on Instagram. Reels, the platform's answer to TikTok's meteoric rise, has redefined the Instagram experience and is driving time-spent and revenue across Meta's apps.

YouTube, however, reigns king as the internet's destination for sit-down, longer-form videos.

Instagram knows this. The deals do not require exclusivity to Instagram, multiple people familiar with the agreements said; one person familiar with the offers said it's asking creators to post to Instagram any of the long-form content they publish to YouTube that same day.

Reza Izad, partner at Underscore Talent, which reps clients like "Subway Takes'" Kareem Rahma and Noah Beck, called the deals an "exciting opportunity" for creators.

"Every time there's a new feature in these apps that the company's promoting, people will have more opportunity to be seen because there's going to be algorithmic preference to this kind of content," he said. "And unlike short-form, there's not a lot of abundance."

Money, money, money

This isn't the first time Instagram has inked paid deals with creators to lure them to post more on Meta's apps.

Last year, Meta was paying creators thousands of dollars to post short-form videos to Instagram and Facebook in the midst of TikTok's potential ban. The company has tested several bonus programs paying creators for the performance of their Reels on Instagram, though those programs have dwindled.

Back in 2021, when IGTV was still part of Instagram's big video bet, it inked deals with creators, funding long-form episodic shows from creators like TikTok's "Sway Boys" and "Dance Moms" alum Nia Sioux. Briefly, IGTV had its own monetization program, too, which let some creators earn a cut from ad revenue on the format.

While Instagram is paying some creators directly, a big question looms over the creator economy: What about the rest of them?

A major draw of YouTube is its long-standing Partner Program, which pays eligible creators a share of the ad revenue generated by their videos. Even though YouTube has increased its eligibility requirements, the potential to turn a hobby or passion project into a cash-earning career has kept YouTube on top as the go-to video platform for creators.

It's no surprise, then, that when Instagram announced its video overhaul, creators immediately had questions about monetization.

"We understand the economics matter a ton, and are exploring multiple options to help long-form creators get paid," Instagram's top executive, Adam Mosseri, wrote in an X post on Wednesday.


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5 business problems that sent the 'never-ending' cruise into a financial spiral

The Villa Vie Residences' cruise ship Odyssey is seen docked at Sihanoukville port, Cambodia.
The Villa Vie Odyssey's residents said they were given eight hours to disembark in Cambodia.

TANG CHHIN Sothy / AFP via Getty Images

  • The founder behind the "never-ending" cruise told Business Insider that problems piled up this year.
  • The Iran war sent fuel prices soaring. Then Villa Vie spooked passengers by asking them for loans.
  • Now founder Mikael Petterson says he is considering bankruptcy.

A financial whirlpool sucked the "never-ending" cruise under.

The founder behind the Villa Vie Odyssey told Business Insider that the Iran war fuel-price surge was the beginning of a "cascading effect" that led the cruise to shut down this week. Mikael Petterson, Villa Vie Residences' founder and executive chairman, said he's considering bankruptcy.

Villa Vie sold permanent cabins at prices ranging from $119,999 to $439,999, promising residents an endless cruise with stops at more than 400 ports of call and a global circumnavigation every three-and-a-half years.

Here are five business problems that brought the trip to an abrupt end.

1. Fuel prices soared.

In February, the United States and Israel launched a war in Iran. Fuel prices surged. The Odyssey uses marine gas oil, or MGO.

Villa Vie had typically paid around $600 or $700 per metric ton for the Odyssey's fuel, Petterson said. By March, the price of MGO in Singapore had soared to nearly $2,000 per metric ton, according to data from Ship & Bunker, a trade publication.

2. The company was too small to hedge.

Some publicly traded companies, like Norwegian Cruise Line Holdings, have told shareholders this year that they have taken measures to blunt the impact of fuel-price volatility. Unlike larger cruise lines, Villa Vie didn't have the scale to absorb the higher prices, Petterson said.

"They're able to hedge and take away some of that risk, but we're too small of a company to do that," he said.

The ship changed its itinerary to spend more time docked at ports and conserve fuel, but it wasn't enough, Petterson said.

3. Villa Vie spooked its own passengers.

In April, Villa Vie wanted residents to help shore up its finances. The company asked them to loan Villa Vie money, offering them interest rates of 12% to 24%, according to a letter viewed by Business Insider.

Some residents got "scared," Petterson said. They sold their cabins to other people who wanted to live aboard. That made things more difficult for Villa Vie's sales team, which was still trying to find buyers for the remaining vacancies on the ship, Petterson said.

4. The company's reputation was damaged.

Some of the Odyssey's residents were content creators. In Substack posts and YouTube videos, they posted about their experiences, some positive and some negative, for the roughly two years that it sailed the world.

Some travel bloggers and social media posters blamed Villa Vie's management for the operation's financial troubles. The negative publicity made it harder to bring more people aboard, Petterson said.

5. The company struggled with cash flow.

The ship's original launch in 2024 was delayed for four months while mechanical problems — including issues with the aging ship's rudder — kept the ship stuck in dry dock. Preparing the ship for launch cost $15 million more than what Villa Vie had expected, Petterson said.

He said the operation was on track to get to break-even cash flow by the second quarter of this year — but the Iran war blew up that plan.

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Founder of the doomed 'never-ending' cruise speaks out: 'I'm the villain in the story, but I'm doing everything I can'

29 October 2026 at 13:01
CEO of Villa Vie Residences Mikael Petterson with passenger Andy Garrison as he prepares to board the Villa Vie Odyssey cruise ship
Villa Vie Residences Executive Chairman Mikael Petterson (right) posed for a photo with a passenger before the Odyssey cruise ship set sail in 2024.

Liam McBurney/PA Images via Getty Images

  • A "never-ending" cruise was halted because of soaring fuel prices. Its founder blames the Iran war.
  • Mikael Petterson says he's considering bankruptcy for his company, Villa Vie. "I feel awful."
  • He says residents began to jump ship when the company asked them for emergency loans.

The founder of the "never-ending" cruise that stalled in Cambodia told Business Insider he's doing his best to right the ship.

"I feel awful," Mikael Petterson said when reached by phone Wednesday. The vessel's evicted residents are "counting on me to make the decisions here, and there's nothing else I'm focused on."

After a stormy two years at sea, he had a plan last week to keep the ship's finances afloat, he said.

With his company, Villa Vie Residences, Petterson had promised a new way of life: People could spend six figures to purchase one of 509 cabins on a luxury cruise ship called the Odyssey, and sail around the world for the rest of their lives.

Reality was different. Unexpected mechanical problems delayed the ship's launch for months. Some passengers were unhappy with their cabins. Then the war in Iran sent fuel prices soaring. Residents began to jump ship.

That began a financial whirlpool that sucked the ship under. The price surge was the beginning of a "cascading effect" that led Villa Vie to shut the Odyssey down on Tuesday, Petterson said. The company told passengers living aboard to leave the ship within hours.

"Nobody that's tried residential cruising has succeeded, and we've gone further than anyone else," said Petterson, Villa Vie's founder and executive chairman. "But I think we would have been absolutely fine — and we would have seen this through — if there was no Iran war."

Until last week, Petterson said, he was in talks with a potential investor and was expecting a new infusion of cash. When the deal fell apart, he said, the company was out of options. Now he's considering bankruptcy. He said he understood why residents said they felt shocked and heartbroken.

"I'm the villain in the story, but I'm doing everything I can to support the residents on a solution," he said.

A turbulent launch

The Villa Vie Odyssey was supposed to set sail from Belfast in May 2024. But it wasn't yet seaworthy.

Villa Vie Residences had retrofitted the three-decade-old ship and sold permanent cabins at prices ranging from $119,999 to $439,999. The company's pitch to residents was an endless cruise with stops at more than 400 ports of call and a global circumnavigation every three-and-a-half years. Buyers uprooted their landbound lives with plans to live out the rest of their days on a luxury floating hotel with a pool deck and spa.

Mechanical problems — including issues with the aging ship's rudder — kept the ship in dry dock, leaving some passengers stuck in Belfast for months. Preparing the ship for launch cost $15 million more than what Villa Vie had expected, Petterson told Business Insider.

Passengers board the Villa Vie Odyssey cruise ship at Belfast Port's Cruise Ship Terminal,
Passengers finally boarded the Odyssey four months after its scheduled departure.

Liam McBurney/PA Images via Getty Images

Once onboard, some passengers were unhappy with their accommodations. Two passengers sued last year, claiming that the ship's living quarters and amenities weren't as promised. One of them also lamented the noise from a pickleball court installed over his cabin. Villa Vie has disputed the claims and said it honored the terms of its contracts. Both lawsuits are ongoing.

Petterson said the ship's first year-and-a-half at sea was "a ginormous undertaking" beset by financial challenges, but the company had put in place a plan for the operation's cash flow to break even by the second quarter of 2026.

Then, in late February, the United States and Israel launched a war in Iran.

Jumping ship

Fuel prices surged. The Odyssey uses marine gas oil, or MGO.

Villa Vie had typically paid around $600 or $700 per metric ton for the Odyssey's fuel, Petterson said. By March, the price of MGO in Singapore had soared to nearly $2,000 per metric ton, according to data from Ship & Bunker, a trade publication.

Unlike larger cruise lines, Villa Vie didn't have the scale to absorb the higher prices, Petterson said.

"They're able to hedge and take away some of that risk, but we're too small of a company to do that," he said.

In April, Villa Vie wanted residents to help shore up its finances. The company asked residents to loan Villa Vie money, offering them interest rates of 12% to 24%, according to a letter viewed by Business Insider. Villa Vie also changed the ship's itinerary, canceling stops at some ports to stretch its fuel supply, Petterson said.

Some residents got "scared," Petterson said. They sold their cabins to other people who wanted to live aboard. That, in turn, made things more difficult for Villa Vie's sales team, which was still trying to find buyers for the remaining vacancies on the ship, he said.

The Odyssey's passengers were mostly Americans; some of them were content creators. In Substack posts and YouTube videos, they posted about their experiences, some positive and some negative, for the roughly two years that it sailed the world.

Some travel bloggers and social media posters blamed Villa Vie's management for the operation's financial troubles. The negative publicity made it harder to bring more people aboard, Petterson said.

By the start of June, fuel prices were falling and things were looking up for Villa Vie, Petterson said. The Odyssey had sold 85% of its units, he said. Villa Vie announced plans to launch another residential cruise ship that would be bigger and better than the Odyssey.

Then in July, fighting between the US and Iran expanded. Fuel prices jumped, and the company's prospects plunged again, he said.

As fuel prices remained high, Villa Vie entered into talks with Oneil Khosa, the former CEO of Margaritaville's cruise line, to inject cash and join as an operational partner, Petterson said. Last week, the negotiations turned into "a game of chicken that just blew up in everyone's face," he said. Talks fell apart.

Khosa didn't immediately respond to a request for comment.

Passengers leaving the Villa Vie Residences' cruise ship Odyssey.
Villa Vie Tuesday gave passengers eight hours to leave the ship, passengers told Business Insider.

AFP via Getty Images

Villa Vie announced that the Odyssey was suspending operations while it was docked this week at the port of Sihanoukville in Cambodia. The price of MGO in Cambodia is now $2,200 per ton, Petterson said, and in Manila, it is even higher.

Passengers told Business Insider they were given only eight hours to disembark.

Barbara Fiegel, 62, who had lived with her partner aboard the Odyssey since December 2024, returned to the ship with her partner later that evening and the following day to pack their belongings.

"I couldn't stop crying," she said.

Petterson said the company could undergo a court-supervised restructuring that would allow management to remain in control, or it could have to liquidate.

"We just don't have the financial ability to sustain normal operations for the time being," he said. "So we're protecting the asset and laying it up until we can find a solution going forward."

Petterson expressed pride in the "community of almost 400 residents" that sailed around six continents. He said letting them down felt "incredibly deflating."

"I'm working day and night to find a way to get through this," he said.

Joshua Nelken Zitser contributed reporting.

Have you spent time on the Villa Vie Odyssey as a cabin owner, renter, or staff member? If you have a story to share, get in touch with us at jzitser@businessinsider.com.

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Inside Microsoft, a powerful new AI executive is shaking up some of the company's most important businesses

29 October 2026 at 09:00
Microsoft executive Charles Lamanna.
Microsoft executive Charles Lamanna.

Microsoft

  • Charles Lamanna, head of Copilot, Agents, and Platform, just took over Office and Teams.
  • Teams within his new combined unit have adopted flatter structures amid the rise of AI agents.
  • He's also enforced a stricter RTO for senior staff, and offered employees relocation to major hubs.

Microsoft's head of the Copilot platform, AI agents, and now Office is making good on his promise to reshape how his teams work.

"The most important thing my team will do this year won't be any single product or feature we ship: instead, it will be changing how we work," Charles Lamanna, the new boss of this key Microsoft unit, wrote in August.

Lamanna has started requiring senior staff to work in offices four days a week, and he's offering relocation to major hubs, according to people familiar with the changes. Teams within his organization have also reorganized to a flatter structure removing middle managers in line with Lamanna's views about how agentic AI is changing engineering.

"We're rethinking where managerial layers are critical and where flatter structures can enable faster decision-making, clearer ownership and greater autonomy," a Microsoft spokesperson said.

The moves offer an early look at how Microsoft is reworking its software empire for the AI age. Lamanna, who already oversees the company's Copilot and AI agent platforms, now controls the Office productivity software and Teams workplace chat service that are used by millions of workers.

Lamanna took over those groups earlier in October when the previous boss, Ryan Roslansky, announced plans to leave at the end of the year. Roslansky was seen as a successor to Microsoft veteran Rajesh Jha, who retired in July. Roslansky and Lamanna were two of the three executives who made up the new Copilot leadership team.

The changes come as CEO Satya Nadella reshapes the company around AI. Microsoft has been consolidating responsibility for its AI products, and a wave of senior executive departures has made way for a new generation of leaders.

"Span of control"

Lamanna's expanding responsibilities make him a key player in this leadership transition, giving him oversight of Microsoft's flagship workplace software and the AI tools that could change how customers use its products.

Recently, the Teams unit now under Lamanna reorganized by increasing the "span of control" for managers in engineering, according to two of the people familiar with the changes.

This refers to the number of employees who report to each manager, and it's become common for tech companies to flatten engineering organizations like this in the AI era, as coding tools and agents write more software.

The reorganization included converting managers to individual contributors, the people said. The idea is that agentic coding capabilities mean Microsoft needs fewer managers, according to one of the people. The team will now have a ratio of one manager per 12 individual contributors.

"Agentic coding capabilities have changed every level of the engineering function," Microsoft's spokesperson said. "Software engineers are no longer hand-assembling every line of code. Instead, they are now designing and directing the 'agentic coding machine' that helps build the product."

As AI makes it easier to build software, skills like making sound technical decisions, designing systems, ensuring quality and security, and understanding customer needs become more valuable.

"At the same time, some tasks that traditionally required managerial coordination, such as managing handoffs and orchestrating work across teams, become less central," the spokesperson said.

Other teams have implemented similar restructuring, the spokesperson confirmed.

RTO and relocation

Lamanna has also started reshaping where employees work. Last week, Lamanna's Copilot, Agents, and Platform (CAP) organization offered select US employees the option to relocate to offices at Microsoft's Redmond, Washington headquarters, San Francisco, or New York, according to three people familiar with the plans.

The people who spoke with Business Insider for this story asked not to be identified discussing internal matters.

Lamanna has also asked employees at the "partner" level and above — some of Microsoft's most senior staff — to start working in physical offices at least four days a week. The companywide standard is three days a week.

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Microsoft cuts capex forecast on AI capacity delays

28 October 2026 at 22:58
Satya Nadella
Microsoft CEO Satya Nadella.

Dimitar DILKOFF / AFP via Getty Images

  • Microsoft lowered its 2026 capex forecast to $170 billion, down from $175 billion.
  • CFO Amy Hood cited delays in third-party capacity as Wall Street scrutinizes returns on AI spending.
  • Azure revenue jumped 48%, beating expectations, while Microsoft's headcount fell 2%.

Microsoft reduced its forecast for capital expenditure, a rare move in an industry that mostly continues to splurge more on huge AI investments.

The software giant said capex for the 2026 calendar year will be $170 billion from a previous forecast of $175 billion.

Chief Financial Officer Amy Hood gave the forecast on the company's fiscal first-quarter earnings call on Wednesday.

She said Microsoft was expecting new capacity to arrive from third-parties, but some of these "GPU-as-a-Service contracts" have been delayed until the second half of the fiscal year.

This likely refers to other providers of AI cloud services that use Nvidia GPUs to run their offerings. Microsoft has partnered with some outside providers to meet rampant AI demand.

Hood's comments could refer to a recent spate of AI data center project delays, which have mostly been caused by a lack of electricity, along with local opposition.

The CFO said Microsoft expects capex to accelerate in the second half of its fiscal year, as the delayed capacity kicks in.

Wall Street has become increasingly concerned the huge investments cloud companies are making to expand AI infrastructure. Microsoft last quarter kept its forecast unchanged, notable as many cloud giants have been steadily increasing their AI spending forecasts.

Overall, Microsoft reported $92.3 billion in revenue, up 19%, for the fiscal first-quarter ending Sept. 30. Azure cloud revenue was up 48% to more than $33 billion, surpassing Wall Street expectations.

Microsoft share were up about about 3% in after-hours trading following the earnings call.

Earlier this week, Microsoft offered a buyout to more than a quarter of its workforce. A Microsoft spokesperson told Business Insider on Wednesday that the company expects 5% of eligible employees at most to accept the buyout.

"We expect very few people to select this offer because of the growth opportunities here at Microsoft," Hood wrote in an internal memo viewed by Business Insider. Microsoft's headcount slipped 2% during the fiscal first quarter, the company reported.

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