A DECO INFORMA… DECO alerta para feeds de redes sociais inundados de conteúdos comerciais não identificados como publicidade pelos influencers. Como a DECO já havia denunciado há pouco mais de um ano, apesar do marketing de influência dominar o ambiente digital e estar cada vez mais profissionalizado, é reduzido o número de influencers que identifica […]
School of Hard Knocks
As James Dumoulin approaches a private equity investor in Lagos, Nigeria, there's an ominous moment when a bodyguard holding a rifle puts his hand up and demands the content creator stop.
"I have a channel with 24 million followers," the School of Hard Knocks cofounder responds, and then asks if he can interview the investor, Adesuwa Rhodes, for one minute about how she got rich.
Rhodes steps forward, dressed in a vibrantly patterned suit, and begins answering Dumoulin's questions, explaining how she broke into the business, the importance of persistence, and her faith in God.
The video's formula — mixing a high-drama street interview with advice from the wealthy and successful — has been distilled down to a science by 24-year-old Dumoulin, and helped him create a company that's on track to do $37 million in revenue this year, profitably, according to copies of financial documents he provided to Business Insider. The initial set-up is also, as Dumoulin readily explains, partly scripted.
"They're screaming at me, and it looks like a war is about to break out, and then I get her to calm them down," he said of how he blocked out the Rhodes scene. "And she gave some incredible sound bites and advice."
Street interviews, which have their predecessors on radio and TV, have been reborn as one of social media's hottest formats. Standout stars of the genre include Kareem Rahma of "Subway Takes," who gets opinions on hot topics from strangers, and TikToker Caleb Simpson, who asks people what they pay in rent and tours their apartments. As the format has grown increasingly lucrative, it's also become more orchestrated. Rahma and Simpson have both leaned into celebrity appearances, for example.
In Dumoulin's case, the upfront drama of the street encounter is contrived, a way to draw the viewer in and hook them so they'll listen to the interview, which is where he says the valuable information actually resides. He asks his subjects how they made their money, what their leadership principles are, and for advice for future entrepreneurs. The conceit is that they're lessons not taught in school.
"People love tension," Dumoulin said. "They want to see that conflict, they want to see what's going to happen, and then the payoff is a great interview on the back half. That's why I think our videos do really, really well."
Dumoulin's success in the creator economy — where the term "authenticity" is employed like a sacred totem — raises a host of questions about what it means to be "real," and how much it truly matters if you're entertaining and informing your audience. Any questions of authenticity haven't seemed to hamper the growth of School of Hard Knocks, though, which has nearly 11 million Instagram followers and over 7 million on TikTok, plus several million more on YouTube and other platforms.
Dumoulin said he'd consider a video a failure if it got under a million views.
The videos serve as the center of an operation — run by Dumoulin, his brother Jack, 26, and their childhood friend Josh Smith, 28 — that contains a slew of businesses. The partners say they expect their media revenue to double over the next six months.
"One of the long-term visions of the School of Hard Knocks is to create the Barstool Sports of business content," James Dumoulin said.
School of Hard Knocks
The brand has done long-term sponsorships with companies including Shopify, ZipRecruiter, and Alibaba, but advertising isn't the most lucrative part of the business. The core moneymaker is School of Content, which provides social media consulting to small businesses.
The other two contributors are Hard Knocks Agency, a short-form video production and social media management agency for business owners, and School of Mentors, a membership community for aspiring entrepreneurs. Members pay $19 or $49 a month for live calls, workshops, and training with founders and operators.
Jack Dumoulin said the subscribers to its Mentors community are people who want to connect with successful entrepreneurs and learn from them, while the agency's clients are established businesspeople who want to build their personal or company brands.
"Founder-led brands are becoming a really, really big thing, where we're seeing more and more founders become the face of brands, their product, their service, or their company," Jack Dumoulin said.
Monica Khan, CEO of Creator Revolution, which helps creators build businesses and advises companies on influencer strategy, said she sees strong demand from execs and founders for help building personal brands, and business-to-business (B2B) creators are stepping up.
School of Hard Knocks took a smart approach by building a media brand first by interviewing entrepreneurs, then turning that credibility into a service, Khan said.
"We're going to see a lot more of that," she added.
The School of Hard Knocks cofounders have also invested in real estate, including a portion of an apartment complex in San Antonio and commercial properties.
The Dumoulin brothers grew up in a military family in Northern Virginia and became friends with Smith while serving in the same Boy Scouts troop. All went on to become Eagle Scouts.
James Dumoulin attributes some of their success to the mentoring they got from the military dads who ran the troop. He recalled the especially long conferences they'd have with scout leaders evaluating them for advancement to the next rank, and the scoutmaster who used to say, "There's never enough time to do it right, but there's always enough time to do it again."
"That resonated with us," he said.
Shafkat Anowar/The Dallas Morning News via Getty Images
The three reconnected in Austin in 2020. Josh Smith had gotten into digital marketing, and Jack Dumoulin, who had won a trophy in a worldwide Microsoft Excel competition, had become a junior analyst at Buc-ee's. James Dumoulin was in college, making TikTok videos. They combined their skills to make online content.
School of Hard Knocks was by no means an overnight success. They experimented with several approaches, including giving their own business advice. People didn't care about a 20-year-old kid's perspective on business, James Dumoulin said.
"Ultimately, we were like, 'What if we tried doing interviews?'" he said. "'What if we were the ones that were able to go seek advice from the most successful people?'"
They started approaching people cold on the street, asking them for interviews, and more often than not, getting blown off.
"It was just constant rejection after rejection," James Dumoulin said. "You'd probably have to go to 100 people before you get anybody to even look at you in the eye."
Their big break came in 2022 when they intercepted Mark Cuban outside the South by Southwest festival and asked for an interview. The gregarious entrepreneur obliged.
"That one interview was so powerful for us, because I leveraged it in so many other interviews," James Dumoulin said.
Eventually, PR agents were calling them to have their clients be featured on the channel.
School of Hard Knocks videos have a spontaneous feel that belies the meticulous planning behind them.
They start with a cold open, often creating tension by involving a security guard or other bystanders. For an interview with Ring founder Jamie Siminoff, James Dumoulin roped in a few employees from a store on Rodeo Drive where he met Siminoff and asked them to stand in a group, chatting. Dumoulin asked the group who the richest of them was. As briefed, they pointed to Siminoff, who said he was an inventor who made "something on your front door."
James Dumoulin reshoots the opening several times until he's satisfied with the result. The rest of the interview is shot in one take. He approaches his subjects with hearty enthusiasm and said he does minimal research on them, to preserve a certain amount of natural surprise in his reactions. All told, he takes five to seven hours to edit videos that are between a minute and a half and two minutes long.
"He's got unbelievable guests," said Josh Suggs, founder of StreetTalk, an ad agency built around impromptu street interviews. "He has real A-list celebrities. So I think people naturally want to hear what an A-list celebrity is going to say. At the same time, he asks a question people want to hear: How much money do you make? It's very scroll-stopping questions."
Some subjects — like Shaq and Tom Cruise — are household names. Most are not. James Dumoulin said the best-performing videos are unknown moguls because they create a curiosity gap.
He doesn't press his guests on controversial topics. Convicted felon "Wolf of Wall Street" Jordan Belfort and streamer Adin Ross, who has hosted far-right creator Nick Fuentes and self-described misogynist influencer Andrew Tate on his stream, get the same treatment as everyone else.
The cofounders said that when their content started to take off, around 2022, they got a reality check about dependence on platforms.
They said their content was making about $30,000 a month, mostly from Facebook, when they were unexpectedly demonetized by the platform for what James Dumoulin said was an "unoriginal content violation." (They've since been reinstated.) Their monthly revenue dropped to $5,000. They said it was a wake-up call that they had to find other, more predictable sources of income. They started their first offshoot, the Hard Knocks Agency, in 2023.
"Sometimes you're not in control, because you don't own the platform," James Dumoulin said. "It made us realize, 'We've got to create a media company.'"
The School of Hard Knocks founders are also aware of the risk they run of being dependent on a single person. That's why they're adding new brands like Hard Knocks Business and Hard Knocks Women, with Hard Knocks Sports to come. The goal is to get to eight channels by the end of the year.
"If it is all really relying on one person, if something happens to that person, the whole company's kind of screwed," James Dumoulin said. "And so I think that's why it is very, very important to have that distribution beyond just one channel."
VALERIE MACON / AFP via Getty Images
Influencer marketing has ballooned into a $12 billion industry in the US. And yet, running campaigns can still feel unpredictable.
Business Insider asked more than a dozen executives at top brands like Poppi, E.l.f. Beauty, and the National Football League what challenges they face when working with creators. Three common pain points emerged.
First, it's tough to find relevant talent amid a growing pool of content creators. It can also be tricky to agree on content copy when balancing a brand's messaging goals with the creator's own voice. Lastly, campaign performance can be erratic as social-media algorithms become more personalized and harder to crack.
Buying influencer ads, unlike TV spots or display ads, requires a human touch. It's tough to automate (despite some attempts to do so). Forty-five percent of brands said they relied on manual processes like spreadsheets, emails, and DMs to run creator campaigns, according to a June survey of 209 executives conducted by Northwestern University and LTK.
"We're dealing with people, and making content is their time and their business, and it's hard," said Lindsay Burstein, senior director of integrated social and communications at Keurig Dr Pepper. "We're always looking for ways to do it faster and in a way that feels more real-time so that we're keeping up with the pace and the culture of the internet. But also knowing that these are people. They have lives. They have other commitments."
Read on for more details on the common pain points that emerged from our conversations with marketing executives at 14 brands. These execs were recently featured in Business Insider's 2026 list of innovative influencer marketers.
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