• Passengers on an abruptly halted round-the-world cruise say they were given just hours to disembark.
• "We are heartbroken," said one couple who lived aboard the Villa Vie Odyssey for two years.
• A fresh cash infusion fell apart last week, the company's executive chairman said. "I feel awful."

Passengers on a live-aboard round-the-world cruise say they were abruptly asked to leave the ship and given only hours to disembark.

Villa Vie Residences, which operates the residential cruise ship Villa Vie Odyssey, said on Tuesday it had halted operations due to surging fuel costs.

The ship was docked at the port of Sihanoukville in Cambodia when the announcement was made, with passengers saying they were given only eight hours to disembark.

"On October 27, 2026, we received notice from the CEO at around 6 a.m. that all residents had to disembark by 2 p.m. that day," passengers Lanette Canen and Johan Bodin told Business Insider by email.

Canen and Bodin have been on the Odyssey since it first set sail in September 2024 and run a YouTube channel called Living Life on a Cruise about their experiences on board.

"We knew leaving was a possibility, but the eight-hour notice still surprised us," they said.

The couple shared a video on their YouTube channel that appears to show the moment a staff member announced that passengers must leave the ship.

"Unfortunately, they were unable to secure the fuel necessary to continue operations," a male voice says in the video.

A notice on the Villa Vie Residences website says the company is working with residents to arrange temporary living arrangements and that it is evaluating restructuring options over the next 60 days.

Mikael Petterson, executive chairman of Villa Vie Residences, told Business Insider he understood residents' feelings of shock and sadness.

"I get it. I get it. I feel awful," he said in a phone interview. "They're counting on me to make the decisions here and there's nothing else I'm focused on. I'm the villain in the story, but I'm doing everything I can to support the residents on a solution forward."

Petterson said that until last week, he was in talks with a potential investor and was expecting a new infusion of cash. When the deal fell apart, he said, the company was out of options.

Villa Vie Residences Chief Executive Kathy Villalba didn't immediately respond to requests for comment.

Soaring fuel costs

Villa Vie Residences said in a statement Tuesday that the surging cost of fuel since the beginning of the Iran war had made operating the cruise liner increasingly difficult.

The company said its monthly fuel expenses per cabin, which had previously averaged about $1,800, had risen as much as 344% in parts of Asia, to an estimated $6,000 to $8,000.

"Since the conflict began in late February, we have taken significant steps to reduce fuel consumption, including slowing the itinerary and spending more time in port," Villa Vie Residences said.

"Those measures have not been enough to offset the extraordinary increase in fuel costs, and we have been unable to continue carrying the resulting operating losses."

On August 1, Villalba, the CEO, sent residents a message titled "Urgent operational update" on an internal messaging platform. In the message, she referenced a "fuel contribution" that had been previously requested of residents. Business Insider has viewed a screenshot of the message.

"When the fuel contribution was requested several months ago, participation was not universal," she wrote in the message. "The contributions received helped some, but they covered only part of the extraordinary increase in fuel costs."

Villalba wrote that the "cash-flow" challenge had continued, and the Odyssey needed 650 metric tons of fuel, adding that fuel prices had almost doubled.

"We have now reached a critical point. The lack of full participation, combined with the unprecedented increase in fuel costs, means we must make immediate and creative operational decisions to preserve the voyage," her message said.

It continued, "We are asking every Resident who did not previously contribute to please do so now. We are also asking those who are able to provide additional support to consider helping with this immediate fuel requirement."

Villalba described the financial need as "real, immediate, and necessary to keep Odyssey moving." It went on, "This is a moment when preserving our home and continuing the voyage requires support beyond contractual minimums from those who are able to provide it."

Residents scrambled to leave their cabins

Among the passengers asked to disembark on Tuesday with only a few hours' notice was Barbara Fiegel, 62, who has lived with her partner aboard the ship since December 2024.

"Everybody's just shocked, everybody's just saddened by this whole issue," she said. "We're still processing, trying to debate what we're going to do."

Fiegel said she and her partner booked a hotel room in Cambodia, then returned to the ship Tuesday evening and Wednesday afternoon to empty their safe and pack their belongings. "Today, as we approached, as we went back on the shuttle back to the ship, I couldn't stop crying," she said.

They plan to return on Thursday to collect their remaining items. Fiegel described the atmosphere on the Odyssey as a “ghost town.”

Joel Greiff, 57, moved aboard the ship at the start of the month and planned to live on the ship for 10 or 20 years or more. “I don’t think that will be happening,” he said.

When residents were told to disembark, Greiff emptied his cabin. “I personally grabbed everything,” he said.

He said he would like to return if Villa Vie Residences resumes operations. If not, he is planning to move to Thailand. In the meantime, he has rented an apartment in Cambodia for a month.

Greiff said he plans to return to the Odyssey on Thursday to assist other residents and “help with their luggage, help them find a place, and just start getting them and all their stuff off the ship.”

Jacob Shamsian contributed to this story.

Have you spent any time on the Villa Vie Odyssey as a cabin owner, renter, or staff member? If you have a story to share, get in touch with this reporter: jzitser@businessinsider.com.

Correction: October 28, 2026 — An earlier version of this story misspelled Johan Bodin's name.

Passengers aboard the Odyssey were reportedly asked to contribute towards fuel costs as the cruise ship remains stranded in Cambodia

• I've sailed on many cruises and stopped at over 100 ports worldwide. There are a few I don't love.
• Richards Bay is only fun if you have an excursion booked, and Costa Maya is too touristy for me.
• The cruise crowds in Santorini, Greece, and Nassau, Bahamas, often leave me feeling overwhelmed.

I've taken more than 55 cruises and visited over 100 cruise ports all over the world.

Along the way, I've learned that some destinations are definitely worth exploring, while others can be unexpectedly disappointing.

As a destination-focused traveler, I rarely choose to stay on board when my ship is docked in port. Usually, I'm eager to disembark the ship, experience the local culture, and explore the area.

But after revisiting many of the same ports, I've also realized that certain destinations aren't always worth the hassle. While some offer beautiful beaches, historic landmarks, and bucket-list excursions, others can feel crowded, touristy, or difficult to navigate.

Although these ports can still be enjoyable with the right planning and expectations, I'm often happier staying on board to take advantage of the ship's amenities.

Here are five cruise ports where I'd rather stay on the ship than venture ashore.

Costa Maya, Mexico

Costa Maya is one of the few ports I'll almost always skip because it feels overly commercialized.

The entire terminal was built specifically for tourists and cruise passengers and is packed with souvenir shops, restaurants, swimming pools, wildlife encounters, a swim-up bar, and live entertainment.

Although many travelers enjoy this convenience, the port feels highly manufactured to me and resembles an outdoor shopping mall more than an authentic Mexican experience.

Additionally, I've found the isolated port doesn't have much to do nearby unless you've arranged transportation or booked an excursion.

However, Costa Maya can still be worthwhile with some planning. A short taxi ride away is Mahahual, which is a popular beach town with restaurants and beach clubs.

If you want to venture farther from the port, consider booking an excursion to the Mayan ruins for a cultural experience or snorkeling along the biodiverse Mesoamerican Barrier Reef.

Nassau, Bahamas

Nassau is another port where I'm very likely to stay on the ship.

In fact, I sailed to Nassau last year aboard Utopia of the Seas and skipped the port entirely. Instead, my husband and I stayed on board and enjoyed the ship's pools, restaurants, and activities without the usual crowds.

Although you can reach popular beaches and resorts from the port, the area outside the cruise terminal can feel overwhelming. Although the terminal's recent renovations have improved the port experience, persistent vendors still remain immediately outside the gated area.

And on especially busy days, six or so cruise ships can dock at once, which makes the port feel even more crowded.

However, Nassau can be a positive experience if you've got the right plans in place. For instance, I've used ResortPass to spend the day at nearby hotels and had a much better experience than just walking around the port.

You can also book excursions to nearby beaches, Blue Lagoon Island, or other resort properties for a more relaxing day.

Santorini, Greece

Santorini is undeniably beautiful, which makes it a bucket-list destination for many. Unfortunately, the island's popularity is also part of the problem.

With thousands of passengers regularly arriving from multiple cruise ships, visiting the small Greek island can be stressful.

Cruise ships anchor offshore in Santorini, so passengers will typically tender into the port below Fira. From there, visitors can take a cable car, climb hundreds of steps, or arrange another way to reach the top of the island.

With several ships often visiting the island at the same time, lines for the cable car can become quite long. Getting around Santorini can also be difficult because of its narrow roads, heavy traffic, and crowds filling the streets of popular villages such as Oia and Fira.

The island is absolutely worth visiting, but you should prepare for some logistical challenges and set realistic expectations. If you want to maximize your time in Santorini, I recommend booking an excursion in advance instead of exploring independently.

An organized tour can help you avoid long cable-car lines, simplify transportation, and ensure you return to the ship on time.

Richards Bay, South Africa

During a cruise around South Africa, our ship docked in Richards Bay, which is one of the most unusual cruise ports I've ever visited.

Although Richards Bay is an important industrial port and major coal-exporting hub, it isn't necessarily designed with cruise passengers in mind.

During my visit, we disembarked at a gravel parking lot with no passenger facilities. By the end of the day, our cruise ship was also covered in soot and dust, which was unlike anything I had experienced before!

Without a planned excursion, there isn't much to do near the port, and the industrial setting can feel disappointing. But for travelers interested in wildlife, Richards Bay can be a worthwhile gateway to nearby South African reserves.

Because I researched the area ahead of time, I booked a game-drive excursion to Hluhluwe—iMfolozi Park, which is about 90 minutes from the port.

Seeing elephants in the wild was an unforgettable experience, and one that I would have missed if I had just stayed near the ship.

Freeport, Grand Bahama Island

Finally, Freeport is another port I'm often tempted to skip.

The area around the cruise terminal is very industrial and unfortunately doesn't offer much within walking distance. Because of this, cruisers often need to arrange transportation or book an excursion to visit the island's main attractions.

I was disappointed by how rundown the port area felt, with very limited shopping and amenities. Not to mention, I found securing transportation from the terminal area to be confusing and expensive.

Although taxis are available, in my experience, many of them operate as shared vans with high prices. And arranging rides back to the ship from a remote beach can also be stressful.

If you want to make the most of your day in Freeport, it's best to prearrange transportation or book an excursion. Popular tours include beach getaways, snorkeling, glass-bottom boat tours, and animal encounters.

However, if I haven't booked a tour in Freeport, you'll find me on the ship instead.