Operator KPN acquired Dutch business communications software developer Xelion for an undisclosed sum, bolstering its offering for small- and medium-sized enterprises (SMEs).

Xelion is to become part of KPN’s business division which serves SMEs, though will operate independently.

The software company provides a platform combining audio and video calling, messaging and customer contact services. It is compatible with WhatsApp, Microsoft Teams and various CRM systems.  

KPN noted the move fits with its strategy to “help entrepreneurs work smarter” and simplify how they deal with their customers.

It explained end users “expect companies to be reachable via various channels and to be able to switch quickly between calls, messages and customer information”, something helped by Xelion products.

In the long-term, KPN noted its newly acquired technology would offer “new opportunities to further connect communication, customer contact and AI support”.

The move is KPN’s latest targeting SMEs and comes a month after it launched a version of its Mobile AI product aimed at the segment, which provides the means to use AI to process the content of phone calls and make the information quickly usable.

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Samsung Electronics booked its previously flagged profit boost for Q3 as it continues to cash in on demand for memory products for AI, though cost pressures still hamper its mobile devices unit.

Its Mobile eXperience and Networks business, which includes its smartphones and mobile network products, posted an operating loss of KRW600 billion ($448.5 million) compared with a profit of KRW3.6 trillion in Q3 2025.

Revenue for the division was KRW37.7 trillion, up 11%.

It noted although its latest flagships and foldable range drove revenue, cost pressures hit the bottom line, a trend it also cited in Q2.

Samsung plans to focus efforts in the current period on sales of premium handsets and new related products, while aiming to “mitigate profitability risks through efficiency improvements across all business processes”.

In 2027 it intends to focus its device business on flagships and providing “differentiated experiences by customer segment”. It also plans to push “hardware and form-factor innovation”.

To “minimize declines in profit” it plans to undertake “agile market responses and operational efficiency initiatives”.

Samsung’s Networks business recorded a decline in earnings on lower sales in North America and high-margin software.

It is targeting revenue growth across North America, Japan and its home market of South Korea in the current quarter.

Memory boom
Across the whole company, Samsung booked net profit of KRW75.1 trillion, up from KRW12.2 trillion. Revenue was KRW195.3 trillion, an increase of 127%.

It noted the figures are a quarterly high, driven by demand for memory products.

Samsung was bullish on its prospects, expecting “industry-wide competition for AI leadership to drive continued AI infrastructure investment” in the current quarter.

In 2027, it anticipates “AI infrastructure capital expenditure to reach an historic level”.

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