❌

Normal view

Here's what Microsoft's buyout offers actually include

26 October 2026 at 21:25
Microsoft CEO Satya Nadella
Microsoft CEO Satya Nadella.

Oliver Berg/picture alliance via Getty Images

  • Microsoft is offering buyouts to about 60,000 employees.
  • The offers are individualized to each employee based on their level, location, and tenure.
  • Business Insider reviewed offers to show what employees get when they leave the company.

As Microsoft sends out its buyout offers to more than a quarter of its workforce, specific offers reviewed by Business Insider reveal exactly what employees get if they choose to leave the company.

The offers are individualized for each employee based on their level, location, and tenure. Those reviewed by Business Insider confirm that the US buyouts align with the company's US standard severance offers. A Microsoft spokesperson said about 60,000 employees would be eligible for the buyout.

Microsoft uses a levels system to represent seniority, from entry levels starting at 59 to senior levels at 70, or vice president. The company offered buyouts to employees on select teams in the US, Canada, India, and the UK at level 70.

Offers reviewed by Business Insider show employees at internal levels 64 and below were offered one week of base pay per six months of service, and employees at levels 65 to 67 were offered two weeks of base pay per six months of service.

Buyout offers also include continued regular stock vesting and health insurance. The standard stock-vesting severance offer is six or 12 months for levels 67 and below, based on years of service.

Eligible employees will have until early December to decide whether to take the offer and exit at the end of the year, and there are no plans for another buyout at this time, a Microsoft spokesperson said.

Standard severance is capped at 39 weeks of base pay for levels 67 and below, while the standard severance offer for level 68 includes 12 months of salary.

Earlier this year, Microsoft rolled out a voluntary retirement program for employees. About 7% of Microsoft's US workforce, or about 8,750 people, were eligible at the time. As Business Insider previously reported, Microsoft's voluntary retirement program offer also aligned with the company's standard severance offer, including continued regular stock vesting for six or 12 months, based on years of service.

Earlier this year, another tech giant, Google, offered buyouts to staff in its business unit, Business Insider previously reported.

As more tech companies offer buyouts, some human resources professionals previously told Business Insider that this approach could soften job cuts, and also that when they're made available to workers of all tenures, companies risk losing talent.

Have a tip? Contact this reporter via email at astewart@businessinsider.com or Signal at +1-425-344-8242. Use a personal email address and a non-work device; here's our guide to sharing information securely.

Read the original article on Business Insider

Here are 3 revelations about Anthropic's employees and culture

26 October 2026 at 20:43
Anthropic
Anthropic's workforce grew more than fivefold from the end of 2024 through September.

Courtesy of Anthropic

  • Anthropic's IPO filing offers a look at a workplace where Claude does much of the coding.
  • The company said it grew from 940 employees to 5,300 in less than two years.
  • "Low ego" is a cultural ideal, and keeping top AI talent is a key challenge.

Anthropic is rapidly growing head count, concerned about retaining top talent, and trying to build a "low-ego" culture.

Those are among the workplace insights in the Claude maker's IPO filing released Monday.

The more than 200,000-word document reveals what it takes to thrive as an employee — or an "Ant," as staffers are called — and why the company is so focused on retaining its top talent.

Here's a look at three workplace themes in Anthropic's S-1:

Head count is booming, but could be higher without Claude

Anthropic said its workforce grew from about 940 employees at the end of 2024 to about 5,300 as of late September.

The more than fivefold spike in head count in less than two years is notable on its own. Yet, without Claude, it could have grown more. Anthropic said the tool is helping its staffers take on work that would traditionally have required much larger teams — something many tech companies are looking to do to become more nimble.

Most Anthropic employees work in research, engineering, and product development. The company said its strategy is to use Claude to grow the business "without growing head count linearly, resulting in extraordinary contributions per employee."

One place where that's evident is in software engineering. The company said these workers increasingly direct and review Claude's output rather than write code line by line. Claude wrote more than 90% of the contributions to the company's codebase in September, while average daily code contributions per engineer in the third quarter were more than 45 times their average daily level in 2024, Anthropic said.

Recruiter Martha Heller said it's little surprise to see Anthropic talking up its use of Claude. "Of course they're going to eat their own dog food," she said. In any case, Heller said, the company still needs people to provide oversight of AI's activities.

Yet the gap between staffing levels and output could grow, said Aaron Cleavinger, an executive recruiting partner at Flatiron Search Partners.

"Head count is becoming a less meaningful measure of organizational capability," he said. Cleavinger said it's not yet clear what the new measure will be, though Anthropic's approach suggests companies might put greater emphasis on workers' productivity and business impact.

It describes retention as paramount

Despite having significantly upped its employee count, Anthropic said it's highly dependent on its senior leaders and key technical team members. The company warned that their departure could disrupt operations and slow innovation.

While that's true for any employer, Anthropic faces additional challenges. It's a fast-growing startup in a booming industry, where few people have the right technical skills — and those who do are being heavily courted by competitors.

Winning the war for talent is half the battle. Anthropic is also part of an industry where some workers have quit and issued dire public warnings about the dangers of increasingly powerful AI.

For example, safety researcher Jacob Coxon resigned from Anthropic last month, saying the company and his former employer, OpenAI, were moving too quickly toward increasingly powerful AI without a sufficient plan to control it.

"That's not garden-variety turnover," said Liane Davey, an advisor on team effectiveness to executives at companies such as Amazon and Google.

If employees determine that their work poses an existential threat, no bonus can simply erase moral qualms, Davey added.

In its S-1, Anthropic said many key technical workers are motivated by its mission and by the chance to tackle specific AI problems. However, if their beliefs change, or another organization seems more aligned with their personal beliefs or professional goals, "we may face increased difficulty retaining such personnel," Anthropic said.

The company's internal data suggests that, at least for now, turnover isn't a significant problem. It said it experienced only about 1% "regrettable attrition" in a 12-month period ending on September 30.

However, Anthropic may have a thinner pipeline of junior technical talent to elevate. The company said in a recently released internal report that it has been hiring for a "smaller share of junior technical positions" as AI agents have been deployed across the firm to write code, fix bugs, and handle other tasks.

Anthropic is betting on a "low-ego" workforce

Anthropic touts a "low-ego" or "ego-light" culture, meaning all employees are expected to prioritize what's best for the company over personal status, credit, or seniority. It uses similar language on its website in a section describing its values.

In the S-1, the company went further, saying the arrangement allows for an "unusually short" distance between a research insight and a released product. Anthropic also said a shared purpose, paired with low ego, translates directly into less organizational friction and greater impact per employee.

"Our teams operate in a truth-seeking environment where the best argument wins, not the loudest voice or the most senior title," Anthropic said.

Jamie Shapiro, an organizational psychologist and CEO coach, said that logic makes sense because good ideas can come from anyone within an organization, especially those who directly interact with customers.

"An organization that has idea meritocracy is going to get the best ideas," she said.

However, as Anthropic grows, the more challenging task will be ensuring its hiring, recognition, promotion, and accountability systems reinforce its ideals — rather than allowing exceptions that undermine them.

"The bigger the organization, the harder it is to make sure everyone is living and breathing the culture it wants," said Shapiro. "Culture is defined by the worst behaviors you allow."

Read the original article on Business Insider

AI helped me automate some of my wealth advisor job. Here's why I'm not worried about it stealing my edge.

26 October 2026 at 09:52
Rick Nott, Senior Managing Director at Angeles Investments
Rick Nott, Senior Managing Director at Angeles Investments

Angeles Investments

  • Rick Nott has used AI to save himself a lot of tedious work as a wealth advisor.
  • He said new AI products may help other advisors save time too, but they won't replace humans.
  • Nott spoke to Business Insider about how he uses the technology to save him time now.

Rick Nott is a senior managing director and private wealth advisor at Santa Monica, California-based Angeles Wealth Management. He spoke to Business Insider about how he uses AI, and why he's excited and afraid when looking at AI-native financial planning platforms. The conversation has been edited for length and clarity.

When Claude first rolled out its solution for financial advisors, I felt fear and excitement. How complicated will it be? How will it work?

I'm not a software developer, but I have some basic tech skills. LLMs have allowed me to dig into coding, which I'd been avoiding learning because it's a lot of work. I know enough to know what I want, how it should look, and how to check the outputs, and now I can automate more of my process. AI has become the glue between the various systems we use and the different workflows we have.

I've shown some colleagues how I operate. One told me that I basically have another full-time employee's worth of output through the technology, by automating data collection processes and making it easier to analyze my clients' portfolios.

What AI unlocks

I started my career while still in college in the late 2000s doing data reporting work for a wealth firm. Between all of the software advisors use, there's a lot of manual work, typically done in Excel, to connect it together.

Previously, I could only provide balance sheet reporting for clients with more than $100 million because it took so much manual work. Now I can do it with someone with significantly less.

As a family's net worth grows, so does complexity. For many, understanding their overall financial system is their biggest pain point.

Banks and brokerage accounts are the easy part, but trusts, business ownership structures, and private investments, which all report differently and require cash on hand to make capital calls, can take huge amounts of manual work to analyze.

Imagine a wealth advisory business serving 30 families, each holding about 10 private investments. Each investment generates about 10 documents a year, including quarterly reports, capital calls, distribution notices, and tax documents. Each of these 3,000 documents takes a skilled analyst 15 to 30 minutes to analyze and distill into our reports.

That's 750 to 1,500 hours a year, most of it crammed into the few weeks after each quarter closes. With AI, that data is extracted and mapped as it arrives, and one analyst reviews the work instead of a team racing against a deadline.

Our goal is to create a one-page document or report on their phone that's as close to real-time as possible.

There's a lot you can do with all of your data in one place. For example, a two- or three-sentence prompt could expand into a full email to a client, with all relevant and accurate information already populated. You can then personalize that to fit the right tone for your client.

How AI changes the job

AI tools like Claude for financial advisors will be disruptive, and others will gain access to the same connectivity I've built.

I think of it as part of a dynamic that's been going on for years in my industry. Vanguard, ETFs, lower costs, and robo-advisors have all put a squeeze on financial advisors.

But if you believe a lawyer's only job is writing contracts, or a financial advisor's only job is putting together a portfolio, there's a fundamental kind of misunderstanding of what the actual job is.

As long as investing involves human judgment, financial advisors will have a job. AI doesn't improve investment decisions or results.

I tell my clients that my role is to be the architect of their financial operating system, and, as with an actual operating system, a centralized source of data is essential.

When you have a big-picture view of what your family's mission is, you can avoid getting distracted by market noise and news. From there, you can go a layer down to make strategic plans and ask if we're moving in the right direction, and what opportunities we may have. Another layer down, we work with a CPA to save money on taxes.

A full picture of a balance sheet makes it possible to actually know what liquidity you have available. Now I can spend more time developing relationships, the thing that runs our business. I get to know anything and everything about the clients I'm working with and those I'd like to work with.

The future of financial advisors and AI

I have a natural excitement around tech, and watching the Anthropic webinar was incredible. My main concern is that it's not a subscription-based plan; it's token-based, which could lead to surprise bills for users who don't yet know how to manage their token usage.

At small RIAs without the expertise, people will be uploading 100-page PDF documents just to ask basic questions, like the ages of kids in a trust. That will rip through tokens.

We priced it out internally, and we would have to pay significantly more for a token-based plan instead of the subscription-based licenses we have now. Maybe eventually everyone will have to pay for tokens that way, and the cost of tokens is going down.

We learn to do things faster and at lower cost, but in this industry, we do that for a particular reason: to spend more time with the people we serve.

The primary way that our clients give us information is still by talking. There's a significant amount of nuance. You may be able to understand something and infer what's really being said. But note-taking software is still wrong all the time. You have to review it.

Money is emotional, and I seriously question whether AI can replace our need to connect with another human being.

Do I see someone sitting across the table from AI on a speakerphone? Probably not.

Read the original article on Business Insider

I cashed in my retirement fund to open the first romance bookstore in my neighborhood. It was a risk, but it paid off.

26 October 2026 at 09:34
Kate McNeil is sitting in a reading chair, holding a cat in her lap, with a bookshelf in the background.
Kate McNeil

The Sintoses

  • Kate McNeil opened All the Tropes, a romance bookstore, six weeks after quitting her job.
  • Despite concerns about market saturation, All the Tropes thrives as a niche community destination.
  • Passion, perseverance, and local support helped McNeil launch her business.

This as-told-to essay is based on a conversation with Kate McNeil, a 41-year-old small-business owner based in Atlanta. It's been edited for length and clarity.

The idea to open a romance bookstore started during COVID.

I joined an online group of fellow romantasy readers, looking to connect with other people who also enjoyed my favorite form of escapism. That group had over 2,000 members, and it was difficult to feel a sense of community. Eventually, it broke off into local chapters.

After COVID, I didn't know of any dedicated space for these same readers to meet in Atlanta. That's how I started the journey to opening the first romance bookstore in my neighborhood. In the two years since I opened, more romance bookstores have opened up, including one less than two miles away.

I thought I'd retire from my teaching job

When I launched All the Tropes bookstore, I was working a job I thought I'd retire from. I taught theater at Decatur High School for six years. My students always came first. I didn't want those kids to feel like I wasn't present or that they didn't have my undivided attention, so the bookstore was a back-burner idea for a few years.

I'd get home from rehearsal at 11 p.m., conduct business research until 2 a.m., then get up at 6 a.m. and go to work the next day and teach.

I took my time to gain a full understanding of the market, but there were still challenges

I learned about dealing with publishing companies and book distributors, connected with local artists to showcase their work, and reached out to local authors. One of the biggest challenges was finding a place for the store.

I knew that I wanted to stay on the east side of Atlanta because I lived in Kirkwood and felt very connected to the community.

In 2024, I found a location a four-minute walk from my home, and I knew it was time to make my idea a reality. In May of that year, I quit my teaching job and prepared to open the bookstore by the end of summer on Romance Bookstore Day.

I had 6 weeks to get the store ready for opening day

I received the keys to the bookstore six weeks before the day I planned to open. The timeline I had for opening day came with a lot of risks. I had cashed in my retirement fund, quit my job, and had a large preorder of "Onyx Storm" before there were bookshelves in the store.

There were many times my friends and I didn't leave the store until 4 a.m. A local artist painted the shop; I printed my merchandise at a local shop in Kirkwood; and I created the fabric wall. There were many nights I had doubts that All the Tropes would come to fruition.

I was a mom with two young kids opening a niche business that, to my knowledge, would be the first in the state, but I was prepared. I had my accounts with publishers, and my branding was complete. Perseverance, my husband, my village of friends, and an invested community got me to opening day.

All the Tropes opened August 17, 2024, on Romance Bookstore Day. In the span of a few months, I went from a passionate high school teacher to the owner and operator of a romance bookstore.

An increase in niche romance bookstores in the city concerns me

Even in a city like Atlanta with several thriving independent bookstores, I wonder about the percentage of residents who read for fun and, more specifically, read romance. While becoming a general indie bookstore would allow me to sell so many other things, I still believe All the Tropes can continue to thrive in a niche market, despite oversaturation.

Unlike a large book retailer, All the Tropes is a destination spot people can come from out of town to visit. Our social presence and promotion of local writers and artists also offer something unique to readers.

All the Tropes could pivot to general fiction, but so far, more stores opening has not impacted store traffic or sales.

4 Things helped me turn my business idea into a reality

All the Tropes continues to thrive because of my original vision of creating a community space for romance book lovers to connect. We now have eight active book clubs and continue to see consistent revenue.

Passion, trusting my gut, therapy, and a supportive group of friends are the reason I was able to turn an idea I brainstormed late at night into a successful niche business ready to grow.

We are now ready for a larger space and to expand our three-person team.

Do you have a unique small business story to share? Email the editor, Manseen Logan, at mlogan@businessinsider.com.

Read the original article on Business Insider

Former Manchester United CEO says workers could learn something about feedback from pro athletes

26 October 2026 at 09:29
Peter Kenyon
Peter Kenyon has been working in sports for 30 years.

F1

  • Peter Kenyon, former CEO of Manchester United and Chelsea, said that feedback is constant and immediate in sports.
  • Kenyon, now a board advisor for Atlassian Williams' F1 team, said companies can learn from this approach.
  • He also said that feedback isn't always top-down in sports, which is important.

Athletes don’t have the luxury of waiting for an annual review to hear how they performed — and that may be a good thing.

The suspense that comes with anticipating a laundry list of critiques can sometimes be worse than the feedback itself. Plus, the older the feedback, the less relevant it may be.

Peter Kenyon, the former CEO of Manchester United and Chelsea, told Business Insider that given the nature of sports schedules, when something goes wrong, it has to be fixed before the next event, which is often just days away.

"It's not 'let's work for three months to solve the problem,'" Kenyon said. "No, let's solve the problem now because we go again tomorrow."

Kenyon, who now serves as a board advisor for Atlassian Williams F1 team, has worked in the sports industry for nearly 30 years, leading major restructurings during that time. He said the industry has taught him the importance of maintaining a continuous and instantaneous feedback loop.

He said that as soon as drivers finish a session on track, they sit down with engineers to get feedback so they can better their chances of qualifying for a race later that day or the next day.

Kenyon, who oversees the Atlassian Williams F1 team’s commercial and marketing functions, said feedback in high-performing sports environments doesn’t only flow from the top down. Employees are also expected to tell one another when something isn’t working.

That expectation shapes the culture across the industry, he said. It also shows up in the way athletes expect new teammates to meet the same high bar they set themselves.

It's an industry standard off the field too, though. At Manchester United, Kenyon said the receptionist would call out players who failed to greet her when they walked in — a directness that made her valuable.

"The power of that is incredible," Kenyon said about the former employee.

Frequent and candid feedback doesn’t equate to a bullying culture, though, the sports executive said. Kenyon said managing people and delivering performance reviews is difficult, but the best coaches know when to push athletes — and when to build them up.

"It's continual change," Kenyon said. "It's continual strive-for-performance gains."

Corporate workers may not compete in live-streamed competitions, but they face their own high-pressure sprints in a rapidly changing workplace. Some employers are even adapting traditional performance review processes to prioritize continuous feedback and reward top performers.

Read the original article on Business Insider

I worked as a porter in NYC, making $500 a week. Now I'm going to medical school for free.

26 October 2026 at 09:27
Couple taking selfie
Nikita Chernetskii moved to the US after his parents won the green card lottery.

Courtesy of Nikita Chernetskii

  • Nikita Chernetskii moved to New York City from rural Moldova when he was 18.
  • He joined the Army and worked as a combat medic, which gave him a sense of purpose.
  • He was worried about affording med school and starting a family.

This as-told-to essay is based on a conversation with Nikita Chernetskii, a medical school student at New York University's Grossman School of Medicine. It has been edited for length and clarity.

I've wanted to be a doctor since I was a little boy. In Moldova, where I was born and raised, you apply to medical school right after finishing high school. As I was applying for medical schools, my parents won the green card lottery, giving our family the chance to come to the US.

Suddenly, I had a huge choice in front of me. Do I take the chance to go to the US, or keep pursuing my dream? I'd always been raised on the idea that the American dream was alive and well. I was also young and naive: I thought I could just apply to medical school once I got there.

I'll never forget landing at JFK in August with my parents and sister, who was in fourth grade at the time. I'd never seen a building taller than nine stories, and suddenly I was looking at the Manhattan skyline. It was surreal. I can still remember the smell as we left the airport, of hot asphalt and summer in the city.

I felt like I was in limbo, seeing my friends chase their dreams

Living in the US was a shock, to put it mildly. New York was so, so different from the rural area of Moldova where we'd lived. I'd gone to an English-speaking high school, but it was set up according to old Soviet standards. Once I was in the US, I realized that I'd been taught English for people who would never speak English: my grammar was excellent, but my vocabulary was very limited.

I knew life wouldn't wait for my dreams. My dad and I started working as porters, making about $500 a week. Part of the job was taking out the trash to the dumpster, but I was pretty happy doing that. The pay was more than I would ever make in Moldova.

I realized that going to med school in the US wasn't realistic. I didn't have the money and didn't understand how college worked here. That sent me into a period of limbo. I would work and save money just to go visit friends in Moldova. I saw them moving toward their goals, while my life stayed the same. Psychologically, it wasn't the greatest time for me.

Joining the military reaffirmed my desire to be a paramedic

On one of those trips home, a friend suggested I join the military. Within a month, I was marching in basic training. My poor English meant I couldn't always understand the directions. I just ran where the other recruits ran, and hoped it was right.

I scored well enough on my aptitude test to become a medic. The work was so fulfilling to me, and helped me cope with the rushed decision to join the military in what was still a foreign country to me.

Nikita Chernetskii with wife
Nikita Chernetskii is now chasing his American dream.

Courtesy of.Nikita Chernetskii

I was deployed in Germany when the pandemic hit. I'd work 24-hour shifts, sleep for four hours, and get back to it. That's when others started telling me I should become a doctor. I realized that desire was still burning inside me, and I wouldn't be able to sleep well if I didn't at least try.

I leaned on every connection I had to help get into med school

I used the GI bill to pay for college. While I was there, I was accepted into the New York University internship program that pairs aspiring doctors with faculty. I worked with a trauma surgeon at Bellevue Hospital and knew I wanted to spend my life doing what he did.

When it came time for me to apply to medical schools, I knew I needed to be at NYU. I shook all the trees I could. I had no shame and asked anyone for help. The whole process was so stressful that it was almost a blur to me.

The idea of taking on half a million dollars in debt for medical school was frightening. I think I would have done it, but it would have meant delaying other goals, like having children with my wife.

This year, when I was accepted to NYU's Grossman School of Medicine's three-year, tuition-free medical program, it was surreal. When I dreamed of practicing medicine as a boy, I thought I'd be making $300 a month doing old Soviet techniques. Now, I'm learning cutting-edge science that feels like it's plucked from a sci-fi movie. I'm the happiest I've ever been in my life, and I'm well on my way to my American dream.

Read the original article on Business Insider

Nvidia's sales and marketing leadership is seeing a changing of the guard — and new faces are gaining influence

26 October 2026 at 09:00
Jensen Huang in Stockholm, seen from a profile with a blurry background.
Nvidia CEO Jensen Huang.

Bloomberg/Getty Images

  • Nvidia's sales and marketing leadership is changing as its sales pitch evolves.
  • Veterans are retiring, opening the door to internal succession and outside hires.
  • Nvidia CEO Jensen Huang's daughter Madison is also gaining influence.

Nvidia's sales and marketing organizations are seeing a changing of the guard as the AI boom reshapes demands on leadership.

Veterans at Nvidia are retiring, opening the door for longtime employees. And CEO Jensen Huang is tapping talent from outside the company — and outside the chip industry — to meet new challenges.

Nvidia's sales pitch has evolved. It has already convinced companies to choose its chips. To keep growing, it has to convince more businesses to adopt AI. These customers care less about hardware specifications than how Nvidia's AI can be put to work.

Leadership changes are most visible in sales and marketing, said former vice president of corporate marketing Greg Estes, while other areas of the company, such as finance, legal, operations, and software and hardware engineering, have remained relatively stable.

In marketing, Nvidia tapped Google Cloud executive Alison Wagonfeld to become its first chief marketing officer earlier this year, while Microsoft veteran Nick Parker became its new sales chief in August. Neither comes from the chip industry, though both bring years of experience helping businesses adopt software and cloud services.

Nick Parker presenting onstage, wearing a pink collar shirt.
Nick Parker, Nvidia's EVP of worldwide field operations.

Bloomberg/Getty Images

At the same time, Huang's daughter Madison has gained influence beyond her formal marketing role, two former employees said.

Huang regularly reshapes Nvidia as the business evolves, said Scott Baker, a sales VP who retired in July after 26 years.

"It's truly a battleship spinning on a dime, and everyone gets aligned," he said.

Nvidia did not respond to requests for comment from Business Insider.

A 'deep bench' of younger Nvidia talent

Retirees this year include former sales EVP Jay Puri, VP of enterprise marketing Laura Fay, SVP of enterprise business Shanker Trivedi, and sales VP Kevin Connors.

Fay said Huang doesn't want to lose longtime executives, many of whom he personally recruited. But as they move on, the next generation is getting a chance.

Before leaving in April after 17 years, Trivedi made mentorship part of his mission. He was ready to pass the baton after years of grueling travel and seven-day workweeks.

"Time stops for nobody," the 69-year-old said.

Trivedi said Nvidia has a "deep bench" of younger sales and marketing talent who know its culture, market, and partners inside out, including Raj Mirpuri in AI cloud infrastructure, Kimberly Powell in healthcare, and Kari Briski in AI software.

When he retired, the company divided Trivedi's responsibilities among multiple leaders. As Nvidia's revenue soared during the AI boom, his job had ultimately become too big for one person.

"Better to flatten the structure and gain velocity," he said.

Another Huang is gaining influence

One insider bringing an unconventional background to Nvidia's marketing ranks is Jensen Huang's daughter, Madison Huang.

Madison formerly worked at French luxury conglomerate LVMH in hospitality marketing before joining Nvidia as an MBA intern in 2020. She has quickly ascended to senior director of product marketing for physical AI.

One former employee said Madison's experience working on luxury brands brought a fresh perspective to a marketing team traditionally staffed by semiconductor veterans.

Madison Huang arrives for a dinner event in Taipei in May 2026.
Madison Huang, senior director of product marketing for physical AI at Nvidia.

Bloomberg/Getty Images

Job titles can be fluid at Nvidia, and a second former employee said Madison's remit extends beyond physical AI marketing. They said she exerts authority across multiple parts of the company and directs teams at all levels on strategy and business decisions.

Madison is also among a small circle of executives known to travel with her father. And their close relationship gives her the ability to anticipate his needs during high-level meetings and appearances, the first former employee said.

"She 'speaks Jensen' very well," the former employee said, "so he doesn't have to explain himself to her."

Have a tip? Contact this reporter via email at gweiss@businessinsider.com or Signal at @geoffweiss.25. Use a personal email address, a nonwork WiFi network, and a nonwork device; here's our guide to sharing information securely.

Read the original article on Business Insider

Netflix relocated me to Japan. After I left the job, I found a new way to stay.

26 October 2026 at 04:05
Matthew Kelson sitting at a movie theater in Japan.
Matthew Kelson knew he wanted to stay in Japan and decided to open a movie theater.

Provided by Matthew Kelson

  • Matthew Kelson, now 43, grew up in Michigan and opened his first cinema in his 20s.
  • He went on to work for Netflix in Los Angeles before getting transferred to Japan in 2020.
  • After leaving his job at Netflix in 2024, he renovated a kindergarten and founded a cinema in Japan.

This as-told-to essay is based on a conversation with Matthew Kelson, now 43, who was transferred by Netflix from Los Angeles to Tokyo and is now the founder of CineYama, an independent cinema in Uenohara, Yamanashi Prefecture, Japan. His words have been edited for length and clarity.

Japan isn't new to me. In middle school, I spent two weeks living with a host family as part of an exchange program. I returned a couple of times as an adult.

I was working at Netflix in Los Angeles when the company relocated me to Japan in 2020. I was based in Tokyo for two years before moving to Uenohara, a small town about an hour and a half by train from Tokyo. I still spent time in the capital for occasional meetings and traveled extensively across Asia for screenings. Otherwise, I worked remotely from home. After a company restructuring, I left Netflix in 2024.

I wanted to stay in Japan. My daughter was six months old when my wife and I moved, and my son was born three years later. We thought it was a great place for them to grow up. I started thinking about how I could utilize my expertise in cinema and give back to the community.

A road in Uenohara, a small town outside of Tokyo, Japan.
He moved to a small town about an hour and a half by train from Tokyo.

Provided by Matthew Kelson

While scouting for locations, I came across an abandoned kindergarten. In 2024, I started plans to turn the old school into a cinema. And in December, I got my permanent residency in Japan through the highly skilled professional fast-track program. A year later, I formed my company and spent another year renovating before opening a cinema in March.

Building my career in film

I spent most of my childhood in Michigan, in the Detroit area. My father was a professor of international business. He traveled for work often. It got me curious about the world around me.

At 23, I came across the Detroit Film Center and took a filmmaking course. A year later, I became a teacher and worked as a projectionist there. Through that, I started working at an independent art theater in the Detroit suburbs. I started as an usher, then became the theater manager.

Within the two years of working there, I fell in love with the film world. At 25, I renovated an old school's auditorium into a theater in Michigan using my savings. The theater ran for two years, but after disputes with the landlord, it closed.

I was looking for a fresh start, so in 2011, I moved to Los Angeles. At first, I knocked on the doors of all the film distributors I'd worked with until I met some people at an independent film distribution company. I joined as an intern and worked my way up. I landed a job on Netflix's creative team two years later.

Demo ceiling while renovating.
Kelson acquired permanent residency in Japan and spent the following year renovating.

Provided by Matthew Kelson

The journey to opening a cinema in Japan

Getting the permit to renovate the abandoned kindergarten was a long process. I had to negotiate with officials at city hall and the residents about how I'd use the building, establish the company, deal with fire and health regulations, and construction in a language I don't speak fluently.

I learned that pushing harder is not necessarily what gets things done in Japan. It was about patience, building trust, and showing people that I was serious and that the project wasn't going to disappear in six months.

Outside of CineYama in Japan.
CineYama was a kindergarten before it was transformed into a cinema.

Provided by Matthew Kelson

There were days when I wondered why I had chosen to make my life so difficult. But every milestone, from getting the building, the inspection, installing the projector, and finally opening the doors, made me more determined.

When the cinema first opened, the elderly residents seemed cautious. After a preview, they told me they were impressed to see the place cleaned up and put back into use. It's important for me to have screenings that kids and families can come to and enjoy the space.

CineYama, an independent cinema in Japan, opened in March.
CineYama, an independent cinema, opened in March.

Provided by Matthew Kelson

Tickets cost 1,500 Japanese yen, or about $9.50. We offer a discount to seniors and residents. I stick with showing content that is harder to find elsewhere, so that it gives viewers a perspective on other ways of life and culture.

It's mostly family-run. I manage the operations, and my wife helps out sometimes. My kids stamp the tickets when they're around.

Snacks and popcorn at a cinema.
Popcorn and snacks at the cinema.

Provided by Matthew Kelson

Living up to the challenge

Opening the theater in the US was different from doing it in Japan. I was in my 20s, had little money, and was just figuring things out in Detroit. The one in Japan came after 15 years of working in film distribution, creative production, and international screenings.

It's been exciting living over here, having the cinema, and meeting people from all over the world. While life in the US would've been much easier, I like the challenges in Japan. That's why I was at Netflix for so long, because it wasn't an easy job either. I learned life in hard mode.

Read the original article on Business Insider

I wanted to get hot in my 40s. Getting laid off from Meta strengthened my resolve.

25 October 2026 at 09:26
Jonathan Yang
Before being laid off from Meta, Jonathan Yang underwent cosmetic procedures to help him feel better about his appearance.

Courtesy of Jonathan Yang

  • In his 40s, Jonathan Yang decided he wanted to get hot — and stopped feeling ashamed to say it.
  • His paycheck funded hair transplants, a nose job, and GLP-1s, which he continued post-layoff.
  • As his body changed, he said he felt more confident and also noticed that people treated him better.

This is an as-told-to essay based on a conversation with Jonathan Yang, who was laid off from Meta in late 2024 after more than three years on the office design team. The 43-year-old shares how his job, cosmetic procedures, and weight loss shaped his confidence. The following has been edited for brevity and clarity.

At Meta, I worked really hard. I had golden handcuffs. I did not prioritize my health. You go to Meta, and they call it the "Facebook 15." Well, it was probably more than 15 pounds because of all the food that's available and all the stress. So, I just really let myself go. I put in everything I could to keep the job.

One upside was that having a bigger paycheck allowed me to start exploring things that I'd always wanted to do — emotionally, physically, aesthetically. I could finally afford a $10,000 hair transplant.

I also got a nose job. I've also had another hair transplant. Looking good and feeling good, to me, are fundamentally tied together. That's for me, and not everybody needs that. A lot of people out there are very successful being their own person and not letting that get to them. I'm not that strong.

I just wanted to get hot

Doing these things started to change how I felt about myself. It started to take away some of the shame that I had around getting aesthetic treatments. Because, as a man, it's seen as superfluous, and it's frowned upon. Before that, I had done a lot of soul-searching, therapy, and all kinds of things.

I hired a trainer, and I felt good, but the change wasn't happening fast enough. Then GLP-1s came out. I'd been waiting for something like that. I finally got on them, and then the weight started to come off, and I just started to blossom.

Once I started seeing the results, I just wanted to get hot. I wanted, at 43, to finally feel confident enough to say that out loud without having any kind of qualms about it. I think working out is a segue for people to think about improving their lives emotionally — to talk about those things — and fitness is an acceptable way for men to kind of go into that.

Jonathan Yang
Yang said he became more confident at work after losing weight.

Courtesy of Jonathan Yang

At work, I would get up onstage and be much more confident. Before that, it wasn't a conscious thing where I knew why I was so meek. When I look back, I would be nervous. I wouldn't smile. On GLP-1s, I started to really change and show up differently at work, and I was getting promotions. I just felt like I had more command because I lost the weight. My coworkers and managers all treated me better.

Now I'm on a lower dose of GLP-1s. I have to pay for it myself now that I'm self-employed. That's not something I'm going to stop.

People look at me differently

After my layoff, my weight was something I could control. I had to build a new routine. My body needed it, too. I had sciatica, and I had all this nerve pain. It really was like my body broke. I had never felt something like that.

I became hyper-focused on wellness, keeping fit, and eating well. Losing weight gave me the confidence to share my story. It allowed me to shed any insecurity or cringe. We say that a lot, but it was like I'm at this point now where I've only got one life to live. I know what it tastes like now.

After all the changes I made, people looked at me differently. A thing that people don't really talk about is how, on the surface, it really is about looks. I would walk into a situation with this naive sense of, "Oh, they're not looking at my weight."

As soon as I started looking more conventionally attractive, I noticed that was the first thing people would comment on. I would meet people, and they would say, "Well, you obviously go to the gym a lot," or "Oh, look at those arms!" I was like, "Wow! We live in this world where we're told, 'Aesthetics don't really matter. People look at your character.' Unfortunately, it's not true. I wish it were.

Do you have a story about how your appearance has affected your work or career? Contact this reporter at tparadis@businessinsider.com.

Read the original article on Business Insider

I've spent over $150,000 on my appearance to help my career. I don't regret a dollar of it.

25 October 2026 at 09:05
a woman's before and after of her plastic surgery
Danielle Fewings before and after receiving Sculptra and cheek filler.

Courtesy of Danielle Fewings

  • Danielle Fewings, founder of Get Clear Beauty, has invested in cosmetic treatments since she was 27.
  • Fewings' journey with aesthetic procedures began with a breast reduction and includes Botox and filler.
  • Her $150,000 investment in herself has supported both personal confidence and professional success.

This as-told-to essay is based on a conversation with Danielle Fewings, a 40-year-old entrepreneur from New York City. The following has been edited for length and clarity.

I started my career in digital marketing and ran my own agency from 2020 until 2025, when I sold it. I'm now the founder of Get Clear Beauty, an aesthetic treatment marketplace, which I started in 2026.

I've always felt like there was something missing from my appearance, as if someone much more confident was buried beneath it all. I got my first procedure done in 2013 and have had many since.

I don't regret any of them.

I'm the most treatment‑forward person in almost every room I'm in

In my broader New York circle, routine maintenance is completely normal. People are getting Botox and lip filler, and a few have had breast augmentations. Most are dipping in rather than going all in.

I'm honestly the most treatment-forward person in almost every room I'm in. In any given conversation, I'm the one who's had the most work done, which is a little wild when I think about it.

For most of the people I know, the max is Botox. Routine maintenance is common around me, but no one I'm close to has done anywhere near as much as I have.

My first major decision was my breast reduction at 27

I wore a 32G and desperately wanted them smaller. I call this my gateway surgery because it was honestly a very easy recovery, so I had this ease as the template, which gave me the confidence to keep pursuing additional treatments.

It made me more willing to put myself out there, both in dating and especially in showing up online to create content for my business, which matters enormously when you're building something. It shifted how I approach relationships, too, both friendships and romantic ones.

When you feel confident inside and out, you see yourself as more valuable, recognize your worth, and become more selective about who you let into your life. As I've felt better about myself, I've been more intentional about the relationships I keep close, and I see a direct correlation between the two.

I've never made decisions due to outside pressure

My choices have always been personal. I've never done any of this for another person or because of outside pressure. It has always been about putting my best self forward, and if that takes some tweaks and some money, I'm willing to do it.

I'm a very confident person — I just haven't accepted every imperfection. My upper blepharoplasty is a good example: most people would say I didn't need it, and they would be right, because no one needs any of these things. I wanted it. My eyelids felt heavy, and I chose to change that.

I'm fully committed to antiaging and the maintenance it requires. I go to my quarterly Botox appointments and my annual lip filler appointments, and I'll be ready for a facelift when that time comes. The idea that aging gracefully means avoiding treatments is absurd; aging gracefully is doing whatever feels good to you as an individual.

The cost breakdown

Because my first breast surgery was a reduction, I paid $6,000 out of pocket, and my insurance covered the rest. I had a full-body makeover in the Dominican Republic, which included a tummy tuck, skin tightening, and two further breast surgeries after major weight loss, costing around $12,000. I've also had liposuction, scar revision, an upper blepharoplasty, Sculptra and filler, a Morpheus8 treatment on my legs, tattoo removal, lip blushing, microblading and shading, Invisalign, and teeth whitening. These procedures have cost about $50,000 in total.

The maintenance I keep up with regularly includes manicures and pedicures, which I have gotten every two weeks for the past 10 years; lash extensions, which I have gotten every three weeks for about 15 years; Botox; more filler; peels and lasers; tanning; and haircuts. The recurring maintenance has cost about $105,000 over time.

What struck me is that the one-time procedures come to about $50,000, but the quiet, recurring maintenance is over $100,000. The costs nobody tracks are the ones that add up the most. That is exactly why I built Get Clear Beauty.

Each procedure served a purpose

My whole philosophy has been doing high-maintenance things to stay low-maintenance. The lashes, manicures and pedicures, lip blushing, and microblading are all upkeep that let me feel put-together with minimal effort, and because of them, I barely wear makeup, so some of that cost is a trade-off.

The bigger procedures came from real changes in my body. My weight has gone up and down for years, and that has driven a lot of it. The Morpheus8 on my legs was for skin laxity, because I'm not ready for a leg lift and probably don't need one. I've had three breast surgeries total.

I'd never do CoolSculpting, and I'd never have a nose job. I don't think CoolSculpting is cost-effective, and I've grown to love my nose.

My appearance impacts confidence, and confidence impacts business

When you're on 15 Zooms a week and constantly recording content to win business, looking and feeling your best matters.

Appearance affects business outcomes, but for me, it works through confidence. When I feel good about how I'm showing up, I represent my company more powerfully and carry my knowledge into the room in a way that lands.

I love how I look. 10 years ago, I never thought looking this way was achievable, and it's the result of a GLP-1 medication, surgeries, and really taking my appearance by the horns. I'm in a genuinely happy place with it.

Read the original article on Business Insider

A veteran tech investor says 'doom and gloom' over the AI boom is overblown, even though it has shades of the dot-com bubble

24 October 2026 at 11:38
Paul Wick
Paul Wick is the CIO of Seligman Investments.

12/08

  • There are clear parallels between the AI boom and the dot-com bubble, tech investor Paul Wick says.
  • But solid demand, strong earnings, and less mania make for a "healthier" backdrop, Wick said.
  • Seligman's chief investor brushed off Michael Burry's worries but flagged some trends to watch.

The AI boom has shades of the dot-com bubble, but fears of an imminent crash and mass unemployment are overblown, a veteran tech investor says.

At the turn of this century, there was an explosion in dot-com startups being formed, and a huge infrastructure buildout with telecoms "aggressively" spending on wired and wireless networks, Paul Wick told Business Insider in an interview this week.

The chief investor of Seligman Investments — a group within Columbia Threadneedle Investments that manages over $40 billion of assets and comprises a hedge fund, a mutual fund, and a venture capital arm — said there were clear parallels between that period and the current boom in AI startups and data-center spending. He also noted that energy prices and interest rates jumped then as they've done this year.

But Wick noted there isn't the same IPO frenzy now, or the same "frenetic environment" where stocks soar fivefold or tenfold in a day. He also said that by late 2000, a slowdown in IT spending was being forecasted for 2001, whereas enterprise spending on AI remains strong and recent tech earnings have been robust.

Simply put, the situation seems "healthier" now than in 2000, he said.

Business Insider asked Wick about Michael Burry's warnings this year around AI. "The Big Short" investor has called out aggressive accounting, circular financing, hidden debt, and overinvestment in depreciating assets like microchips as reasons to be skeptical that the boom has legs.

Wick said that Burry, known for predicting and profiting from the collapse of the mid-2000s housing bubble, has been "early or downright wrong on many other things."

Burry has previously defended his track record, citing his correct predictions and sharing charts showing the timing of his market calls.

As for concerns about Nvidia's efforts to grow the AI ecosystem by investing in data center developers and software companies, Wick emphasized that the chipmaker is "extraordinarily profitable."

He cast doubt on whether Nvidia should spend its spare cash only on buybacks, rather than bolstering its customers, especially as several of the industry's biggest players are working to develop their own AI chips to reduce their reliance on Nvidia.

But he also flagged some industry trends to watch, including enterprise clients opting to use older models or build their own, and token pricing coming under pressure as users embrace open-source models, raising questions over the size of the market opportunity for the likes of OpenAI and Anthropic.

Navigating a new world

Wick weighed in on how a young person can get ahead in the AI era.

"It used to be that a degree in computer science was a ticket to success," he said.

A better option today might be to learn a trade, as there's "booming demand" for workers such as electricians and HVAC technicians, and they can make an "incredibly good living" without having to go to a four-year college, Wick said.

He also took aim at the "doom-and-gloom notion that AI is going to eviscerate demand" for human labor. He described that worry as a "little premature" as nobody knows for sure how AI will affect entry-level roles in the future, unemployment is yet to soar, and there's always inertia when it comes to businesses and consumers changing their behavior.

Read the original article on Business Insider

As an executive, I took a 3-day PTO to be a housewife. I tackled my dusty to-do list and was more present at home.

24 October 2026 at 11:32
folding laundry
The author (not pictured) used her stay-at-home PTO to tackle household to-do list items.

Annette Riedl/picture alliance via Getty Images

Leaning out

It was day two of my stay-at-home PTO. This is the time off that isn't for traveling or relaxing, but — as I told my group chat — to be a housewife.

And over three days, I was productive: I decluttered a closet, replaced a broken appliance, and even enjoyed a Pilates class at 11 a.m. Not only did I accomplish goals that had gotten dusty on my to-do list, but I also noticed other positive benefits. I listened more to my children and felt more present.

As an executive, I immediately wanted to repeat this: three days at the start of every quarter to simply be a housewife.

It's just one solution for what so many millennial women and mothers are trying to figure out as they climb the corporate ladder. While some are experimenting with balance, like me, others are simply leaning out altogether.

Business Insider's Julia Pugachevsky spoke to women in corporate America who, instead of continuing to aspire to the highest rungs of their organizations, became skeptical that they'd have the flexibility needed to do it all. So, they're leaning out.

It's what Trisha Daab, who had spent 20 years in corporate leadership roles, did. She took a year off. "I had no idea how tired I was until I stopped working," she said.

During that time, Daab volunteered at a food bank, tap danced, traveled, and spent more time with her children. She eventually decided she couldn't go back to the status quo. "Stepping away helped me realize my priorities had shifted," the 47-year-old said.

Former Meta COO Sheryl Sandberg, who coined the term "Lean In" to encourage women to pursue corporate leadership even when family obligations felt like another hurdle, told Business Insider that she understands why women are leaning out.

"This is not the women who are saying, 'I don't want to do it,'" Sandberg, 57, said. "It's the women saying, 'I don't want to do it because I'm not wanted, I'm not getting the same opportunities and the same support, and I face an unfair burden at home.'"

Sandberg said it's a shame because women leaders often advocate for policies that benefit women, such as egg freezing, lactation rooms, and competitive parental leave options.

"I just hope that enough women want those senior leadership roles," she added, "that we get the environment for women that they deserve."

Read the original article on Business Insider

The talk show trying to help solve the entry-level job crisis

24 October 2026 at 11:00
Man reads a resume
Job hunters can call in to 877UNMPLYD.

Maria Korneeva/Getty Images

  • The job market is rough right now; many would-be entry-level workers are still on the hunt.
  • A new Twitch show hopes to help answer labor market questions and offer job seekers advice.
  • So far, they've advised callers on everything from salaries to highlighting unique experience.

When Hans Romine finished his architecture degree in 2025, the 24-year-old began looking for work. After about 50 job applications yielded a single interview appointment, he started feeling despondent.

That's when a friend told him about a new show called 877UNMPLYD.

The show is on Twitch, a streaming platform favored by gamers and fans, but has an unlikely host: Jeremy Zimmer, the former CEO of United Talent Agency, along with digital-savvy producer Rachel Braun. The show offers career advice, discusses labor market news, and fields live call-ins from people looking for work.

When Romine called in, he mentioned he'd spent a few months as a recreation supervisor, building morale at an isolated research station in Antarctica. Zimmer and Braun found that the most interesting part of his whole story, and told him to play it up in applications and interviews.

Romine took their advice, and when he went in for that interview, he highlighted his experiences out on the tundra. After he landed the job, he called back in to let the hosts know.

That's the kind of win Zimmer and Braun hope to replicate. Over their first season, the duo hosted 12 episodes, with one episode filmed live on the streets of New York garnering over 54,000 views.

The show is a small experiment in career guidance at a moment when the entry-level job market is getting harder to navigate — especially in New York City. A new report from Partnership for New York City, a nonprofit business advocacy group, found that the number of entry-level jobs has shrunk disproportionately among professions highly exposed to AI; entry-level postings in design, media, and writing fell by 40.6%.

Nationally, employment in white-collar industries has fallen, even as output has gone up — indicating that AI might be effectively replacing entry-level white-collar work.

That dearth of entry-level opportunities is part of what spawned the show, a partnership between TikTok savant Adam Faze and the economic mobility nonprofit Schultz Family Foundation. Judith Dubin, the head of content at the foundation, said that they'd drilled down on investments in career navigation after recognizing how difficult it is to be graduating from high school or college into the current labor market.

"The current job marketplace is so disrupted with the advent of AI," Dubin said. "It's just an additional barrier for young people."

In August, Zimmer and Braun set up a desk on a plaza at Baruch College, with a sign that said "Ask a CEO," and fielded questions from students. One student asked for advice on how to negotiate salary expectations, especially in the interview process. Braun said that not all advice-seekers are new grads: One Gen X marketer called in after being laid off, feeling pushed out of the tech industry.

Going into the show, Zimmer focused on what it must feel like when getting a job is no longer as simple as putting your head down, working hard, and expecting things to work out.

"That age-old mantra doesn't feel as relevant today," Zimmer said. He's been struck by the contrast between callers who are hyper-focused on what they want, eschewing any concern about why that can't happen, and those who are baffled that they've applied for hundreds of jobs and haven't gotten any interviews. He's found both the naivety and the determination of the callers exciting.

Braun, the show's other host and a producer, said that AI emerged as a major theme throughout their first season — both the opportunities it presented and the way that it was shaking up the entry-level job hunt.

Romine, who landed a job, hopes that employers can once again understand the value of having fresh talent on their teams. But as the labor market continues its entry-level contraction, getting a leg up — even if it's through advice on a Twitch show — is ever more important.

"In the meantime, students and graduates need to really figure out how to work the current system and make themselves stand out in such an intense market," Romine said.

Read the original article on Business Insider

I work in cybersecurity, but my mom lost $3,000 to online scams. Now, I do 3 things to keep her safe.

24 October 2026 at 10:42
Mom and daughter photo
Jen Eaves works in cybersecurity and her mom still lost thousands to scams.

Courtesy of Jen Eaves

  • Jen Eaves' mother is 79 and lost more than $3,000 to online scams.
  • Eaves now monitors her mother's finances and says that was a hard conversation.
  • Digital caregiving is an important part of supporting aging parents, she says.

This as-told-to essay is based on a conversation with Jen Eaves, Digital Caregiving & Elder Fraud Advocate at Aura. It has been edited for length and clarity.

It's an odd shift in dynamic when you start caring for the people who always cared for you. My mother is 79, and lives with my brother, who handles most of her day-to-day physical care. I'm the one who handles the administrative side of care, like scheduling doctor appointments and keeping her safe online.

About six years ago, my mom had a stroke, and while she recovered fairly well, she wasn't the same cognitively as she had been before. Around that time, I began noticing her falling for scams online.

Once, she ordered a cure for diabetes, which she has. The product was supposedly being sold by a famous TV doctor. When she showed me the video ad, I could see it was badly done AI, with the supposed doctor's lips not matching his words.

There have been other scams and pitfalls, too: online orders that never arrive, or even a legitimate credit card that my mom opened without realizing what she was doing. All in all, she's lost about $3,000 to scams, though I've been able to recover most of it through her bank.

I've realized that I need to take a more proactive approach to digital caregiving to protect my mom's finances. Here's what I'm doing.

Approaching from a place of help and dignity

After my brother and I had taken my mom's keys away, her phone became her connection to the world. I wanted to respect that. While some people have to restrict their older parents' access to phones, that didn't feel right in my case.

It was critical to me that my mom kept her dignity and as much independence as possible. At the same time, I saw there was an emotional side to falling for a scam: she would feel frustrated and confused when it happened, and I wanted to spare her those negative emotions.

I never want my mom to feel like I'm parenting her. Instead, I pointed out the patterns I was seeing and emphasized I'm here to help if she's willing to let me be involved. The choice, ultimately, is hers. This would be a lot harder if she wasn't willing.

Talk about scams

My mom wasn't particularly tech savvy, even before her stroke. I've had to educate her about what scams look like. When she shared the famous doctor video, I pointed out the aspects that seemed AI-generated to me. I remind her that if it sounds too good to be true, it probably is. I emphasize that urgency is a big sign of a scam. The bank, I tell her, is never going to call you.

Once, she had a scam caller claiming to be Apple support. They asked for her Apple ID and password, which would have given them access to pretty much everything she has online.

Because of our conversations, my mom hesitated. She patched me into the call and asked the scammer to explain the situation to me. I was very proud that she recognized the scam and knew to ask me for help.

I monitor my mom's accounts

I worked in cybersecurity at Aura, which offers a lot of great products for keeping kids safe online. But my experience with my mom made me realize we were missing a whole vulnerable population: older adults.

I helped develop Trusted Family Access, which allows family members like me to see alerts from their loved ones' accounts, with permission. This gives me peace of mind that I can catch any issues quickly. It's also made other aspects of caregiving easier, like handling medical appointments, because I have access to all my mom's information in one place.

When my mom was scammed, it felt like I was a victim too. I spent hours calling her bank and credit cards to get her money back. If she were to lose her savings, it would impact the whole family. I'm grateful we've found a solution that empowers both of us to keep her finances safe.

Read the original article on Business Insider

I held senior roles at Bank of America and EY. At 56, I can't find a job, and it led to a bit of a midlife crisis.

24 October 2026 at 10:22
MacDermott
Siobhan MacDermott

Gabriela Hasbun for BI

This as-told-to essay is based on a conversation with Siobhan MacDermott, a 56-year-old tech founder based in Menlo Park, California. It's been edited for length and clarity.

I've never been underqualified for any job that I've applied to.

I was vice chair at Bank of America and principal at EY. I held senior roles in cybersecurity at AVG and McAfee. I've sat in boardrooms with Fortune 500 CEOs, advised governments, and built practices from scratch.

Then, in early 2024, when I was 54, I had to relocate from New York City to California for family reasons, leaving the management consulting job I'd held as a partner at The Consello Group. I didn't anticipate what could happen when someone tries to re-enter the institutional world in their 50s — particularly as a woman in a career space that doesn't fit neatly into a job description.

The most surprising barrier has been the gap between what I've actually done and what the market knows how to categorize. I'm worried because I'm not sure where the economy is heading, but I'm an absolute eternal optimist.

I'm not going to accept anything other than staying hopeful.

I felt like my job application was going into the ether

It's been frustrating to watch organizations that desperately need exactly what I've built not hire me.

When I started my job search, I reached out to my network to try to figure out what I could do, who'd vouch for me, and where open positions were. A lot of senior roles were being downsized, but I had a lot of people who initially wanted to help me find something.

The strategies that were a complete waste of time were LinkedIn Easy Apply, recruiter calls that went nowhere, and any process that involved a 45-minute competency-based interview with someone who'd never heard of the big companies I've worked for.

MacDermott
Despite her

GabrielaHasbun for BI

I spent the better portion of every day for over a year applying and looking for jobs. I obsessively searched on LinkedIn for new positions, applying over and over again on the site, company websites, emails, and more, but getting nowhere.

I sent out countless résumés and barely got any responses. These are jobs that I know I'm qualified or overqualified to do, but sometimes I didn't even get the courtesy of the automated "thank you for applying" response.

It was like my application went into the ether. I'd try to find the head of HR for these companies on LinkedIn and reach out to them because I wanted the feedback.

I started trying to think of interesting ways to get attention

The strategy that worked the best during my job search was bypassing HR entirely and using direct outreach to CEOs and board members.

I'd send them letters not even related to a job, but more of an observation of their company to get their attention. I tried to be crafty, saying, "Based on my external assessment of your company, here are some things that I think you should be doing as you think through your next quarter."

Reaching out to CEOs got me in the door, but then they'd send me down to somebody who was pretty junior who'd say, "You're overqualified for this job." They'd courtesy interview me because they'd been told to, but it didn't go beyond that.

Sometimes a CEO would send me to HR, and HR would look at my skill set and say, "It doesn't quite match."

That happened quite a few times.

I adjusted my LinkedIn profile to get a better response, and that helped

I changed my gender to male and back to female a bunch of times to see if it made a difference — I didn't change my pronouns, just my actual gender. I felt like I had more responses on LinkedIn being thought to be male than female.

I also think being in Silicon Valley, you age out a lot faster than you do in other parts of the US, and it's definitely a highly male- dominated space. I had those two things working against me from the get-go.

So I removed the first six years of my career from my work experience on LinkedIn, and I took the dates off of my degrees so that people couldn't tell my age. This made me seem seven to 10 years younger, potentially. Once I took those dates off, I felt like I got more engagement on the site.

My job search in Silicon Valley went nowhere, so I decided to pivot and launch my own venture

I started my company out of necessity, and also out of intellectual boredom. I felt like my brain was starting to rot.

It happened about a year into job searching, when I started feeling financial pressure and frustration. I didn't want my full-time job to be looking for a job. My search wasn't looking like it was going anywhere in the foreseeable future, especially out in Silicon Valley. If you're a computer scientist or an engineer, there are jobs available, but I couldn't find a lot out here not in that space.

I started thinking, what am I good at? What do I know? What are all the pieces that I could put together? What problem can I identify that needs to be solved? That came together pretty quickly, and I launched two companies — Khaos Holdings, a strategic risk-intelligence company, and TeenAegis, a child-safety intelligence business, in January.

We're raising capital, and if the capital comes in, that will be the end of my job search. If the capital doesn't come in, then I'll keep searching — but I've decided that whatever I do will be adjacent to the problem I'm trying to solve now.

MacDermott

Gabriela Hasbun for BI

One good thing came out of the 2 years since my last job

Being out of work for two years shifted my retirement timeline eight to 10 years from digging into savings. However, since my job search started, I've really homed in on what I want to do with the rest of my career.

The journey I went on was a little bit of a midlife crisis. I asked myself, "What's my purpose in life?" as opposed to "What job do I want to have?" and then identified what skill set could bring me to that.

What led me to where I am was really thinking through questions like: What are all the issues that matter to me? What legacy do I want to leave? How do I want to think about my future for the next 10 or 15 years? How do I want to show up every day?

In the beginning, I was going to apply to anything that I could qualify for that would get me some money. Now I'm not going to do that because I don't think that's going to actually be fulfilling or make me happy. My sense of stability has required a deliberate reframe — from "security comes from a salary" to "security comes from what I've built and what I know."

I'm determined to make this work, but I also realize it may not

The hardest thing is maintaining a positive attitude day after day. If my company doesn't work out, then it's not like I can stop trying.

Taking mental health breaks is important because it's overwhelming, lonely, and hard. You lose your sense of self-worth when you're in this position; people look at you like, "Oh, you're the person who's still looking for a job." So it's hard to continue to put yourself out there.

Still, I do believe there's light at the end of the tunnel. It's just the question of how long the tunnel is.

Do you have a story to share about navigating your career in your 50s? If so, please reach out to the editor, Manseen Logan, at mlogan@businessinsider.com.

Read the original article on Business Insider

Forget free lunch. Some workers just want an office bidet.

24 October 2026 at 10:19
A person in a white shirt, excited, raises both arms while facing an open bathroom stall with a bidet toilet.

Getty Images; Alyssa Powell/BI

  • The great bidet takeover has reached the workplace.
  • White-collar workers are bartering with their bosses and weighing job offers over bidet access.
  • "It's the superior way to live," one said.

Seungmin Hong felt he had two options: Stay at Tesla or have a clean tush.

After finishing an engineering internship at the automotive giant last year, the University of Waterloo student was weighing whether to stick around or accept a job offer from much smaller Simbe Robotics.

During Hong's final interview at Simbe's San Francisco office, he asked to use the restroom, and there it was: a glistening, inviting bidet.

"That cemented in my mind: 'Yeah, this company actually cares about their employees,'" said Hong, who grew up with a bidet in the bathroom of his childhood home. He took the job.

Move over espresso machines, ping-pong tables, and nap pods. For workers like Hong, the humble bidet is the ultimate job perk.

In recent years, the hygiene-friendly fixtures have gone from novelty to must-have for many US households. Toto, one of the biggest manufacturers in the space, said cumulative global sales of its Washlet bidets surpassed 70 million units last year, up from 50 million in 2019. High-profile fans include Dodgers pitcher Shohei Ohtani, actor Janelle James, and New York mayor Zohran Mamdani.

Now, some devotees are pushing to make bidets a standard in offices. Once you get used to one at home, they say, going bidet-less at work is a pain in the rear.

Michael Fiore used to sometimes get about halfway through his commute, then turn around and drive back home just so he could use the bidet in his bathroom. About a year ago, he had an epiphany: Why not install a bidet at work, too?

So he did.

"It's been a total game changer," said Fiore, president of Smith's Gardentown, a retail garden center in Wichita Falls, Texas. "It's the superior way to live."

There's just one wrinkle. Employees who were accustomed to using the restrooms available to shoppers have started coming to what Fiore jokingly calls the "executive" bathroom, which is reserved for staff. It houses one bidet-equipped toilet, meaning he now often has to wait to use it himself.

"Word has spread," he said.

Persuading the boss

This past summer, Cynthia Howard asked her boss to install a bidet in the single-seat restroom she shares with about a dozen of her colleagues. The fulfillment specialist at Swifthouse, a logistics company outside Philadelphia, argued it would reduce toilet paper costs, cut employees' restroom time, and improve morale.

Swifthouse's founder and CEO, Dave Harriger, said the proposal persuaded him to order a $60 bidet attachment that same day. He said he's pleased that Howard and other employees like it, though he's not a convert himself.

"I used it once. I yelped and don't know if I'll use it again," he said. "It's cold water on your butt."

Man and woman in an office bathroom with a bidet attached to the toilet.
Swifthouse CEO Dave Harriger was persuaded by his employee, Cynthia Howard, to order a $60 bidet attachment in the office restroom.

Shifthouse

Pricier bidet models that sell for thousands of dollars apiece offer warm-water sprays, air dryers, deodorizers, and even Bluetooth speakers.

Not every worker is comfortable asking their boss to install the devices in the office. To help those folks out, Jonathan Brown, a data scientist in Orange County, California, launched buttstuff.work earlier this year. The site lets employees register their interest in having bidets at work without directly approaching management.

Brown said he has long wondered why Silicon Valley workplaces offer perks like beer taps and catered lunches but not bidets. He plans to share the data his site collects with bidet manufacturers to help them find potential customers. So far, Brown said, about a dozen people, mostly from small businesses and universities, have signed up. His only promotion has been a post on Reddit.

"People don't love talking about bathroom stuff at work," said Brown.

The bidet goes to work

Bidet makers say interest has surged since what Bill Strang, president of corporate strategy at Toto, called "the great toilet paper panic of 2020," when pandemic shortages sent Americans searching for alternatives.

Strang and Justin Allen, CEO of Tushy, another bidet maker, said workplaces are a relatively small but growing part of the bidet business. Installing the devices in office restrooms can be challenging, as some require plumbing modifications, code compliance, and a nearby electrical outlet.

Allen sees the demand firsthand. The bidets in Tushy's shared office restroom in Brooklyn, New York, are a draw for employees of neighboring companies, he said, adding that a FedEx driver regularly stops by during his route to use the facilities.

Cushy tech companies have long dotted their stalls with bidets. Business Insider spoke with workers who spotted them years ago at some Google and Microsoft offices. Now, with awareness and interest spreading, some workplace observers say what was once a nice-to-have perk could become a competitive advantage for employers well beyond Silicon Valley.

A recruiting tool

Robert Hatta, an executive recruiter and talent consultant in Columbus, Ohio, thinks employers pushing return-to-office mandates would have a much easier time attracting and retaining talent by investing in the fixtures.

In a LinkedIn post that drew nearly 150 comments last year, Hatta argued that flimsy toilet paper and a lack of privacy can make office life less appealing. His prescription? Sound-insulated, well-ventilated stalls, preferably equipped with bidets.

"It's about respecting people's dignity," Hatta told Business Insider. Going to the bathroom "is an important part of the workday."

The state of a workplace's facilities can reveal a lot about its culture, said Lou Downe, director of the School of Good Services, a UK-based provider of leadership training. Details such as free menstrual products, well-maintained soap dispensers, and bidets can offer clues about how much thought an employer puts into its workers' comfort, they said.

Simantic cofounder Seungmin Hong is pictured.
Seungmin Hong said access to a bidet was a factor in picking his last job.

Seungmin Hong

Hong, the bidet-loving Tesla alum, has since left Simbe to build his own startup, Simantic. While the company goes through Y Combinator, he and his cofounder are shacking up in an Airbnb. No modifications are allowed, so no bidets.

Once Simantic raises its seed round, Hong said he and his cofounder plan to rent some office space. He knows what their first purchase will be.

Read the original article on Business Insider

Are you a mom who drives for Uber or Lyft? Take our survey

24 October 2026 at 10:09
A woman wearing glasses holds the steering wheel of a Kia car while smiling. To her right, a smartphone sits in a holder attached to the inside of the windshield and plugged into a charger.
Business Insider wants to hear from moms who work for Uber and Lyft.

: Jeffrey Greenberg/Universal Images Group via Getty Images

  • Being a mom can be challenging and expensive.
  • Some have turned to apps like Uber and Lyft to make extra money — or as their main source of income.
  • Fill out our survey if you're a mom who does gig work.

Uber and Lyft often talk about the flexibility of working as a driver on their apps.

That aspect of the gig has attracted moms, among other people who often want to earn money outside a 9-to-5 schedule. The job can be appealing to mothers who need to juggle school drop-offs, childcare, and other obligations of parenting.

Others, including single moms, say they feel stuck in ride-hailing work and end up having to drive for Uber or Lyft at set times anyway, depending on when the most passengers need rides.

With costs like childcare and college rising, Uber and Lyft offer some moms a way to make extra money — if they can earn enough on the apps and keep costs like gas and car maintenance under control.

Business Insider wants to speak with moms who drive for Uber, Lyft, or other ride-hailing apps. We want to hear about how you combine the gig with taking care of your kids, including both what's working and what isn't. Please fill out the survey below.

Read the original article on Business Insider

A Ph.D. led me to my dream job at Intel. At age 41, I started an MBA because I realised I was still missing key skills.

24 October 2026 at 09:37
Mihirkant Upadhyaya is sitting on a wall in front of snowy mountains.
Upadhyaya is a supply chain program manager at Intel.

Courtesy of Mihirkant Upadhyaya

  • Mihirkant Upadhyaya has a Ph.D. and more than 10 years of experience at Intel.
  • But at age 41, he embarked on gaining another degree to level up in his career.
  • Upadhyaya says that doing an MBA equips him with skills that AI lacks.

This as-told-to essay is based on a conversation with Mihirkant Upadhyaya, 42, who works at Intel and lives in Oregon. The following has been edited for length and clarity. Business Insider has verified his employment and education.

After studying computer engineering for my bachelor's, I pivoted into physics.

Two master's degrees and a Ph.D. in nanoscale science and engineering later, I got my dream job in the semiconductor industry at Intel in 2015.

As my career evolved, I realized I also wanted to do an MBA to step up my game.

My Ph.D. gave me relevant skills to take on the workforce

During my Ph.D., I focused on a semiconductor manufacturing technology called EUV lithography. I was excited to work at Intel because it does both chip design and manufacturing, so I knew I'd get a good overview of the chip-making process.

You don't need a Ph.D. to work in semiconductors, as there are so many areas outside the lab you can work in, like finance and legal.

On a personal level, though, having a Ph.D. helped me feel prepared to step into the workforce. It gave me discipline and the ability to be comfortable with ambiguity. My research mindset and technical background gave me the confidence to take ownership of outcomes and tasks.

There were definitely moments where I had self-doubt doing a Ph.D. You watch your peers go on to earn big bucks after their bachelor's and master's while you live on a modest stipend. However, the experience shaped me into who I am. I'd say I'm more patient, sharper, and more resilient.

I reached a stage where I felt I needed more education to thrive in my job

After about five years in research and development at Intel, I moved into supply chain roles, which have involved managing relationships and negotiating contracts. At this point, I realized I was missing certain skills.

My current role has a greater emphasis on executive communication and financial analysis. When I presented to an executive team, my manager had to step in on a number of occasions to get the room to respond, making what I was saying more high-level using business-driven terms. I also didn't quite understand certain things when I worked with the finance teams on contract negotiations.

To step up my game, I started a two-year hybrid MBA course in September 2025, alongside my full-time job. It was energizing to get back to the classroom at age 41.

I take one week off a quarter to do in-person sessions, and the rest of the time I'm doing online learning three days a week. My company is partly funding this, which is useful since MBAs can carry a $100,000 price tag.

Upadhyaya is standing on his university campus, in front of a big building.
Upadhyaya estimates that he's invested $100,000 into his post-graduate education.

Courtesy of Mihirkant Upadhyaya

By the time I've finished my MBA, I'll have done nine years of postgraduate study, investing an estimated $100,000 into that education, aside from scholarships and tuition waivers. Without question, it's been worth it. I haven't pursued the degrees to accumulate credentials, but to serve my career at various stages of my life. The MBA is addressing a concrete skills gap I identified after years in my industry.

I believe higher education is helping me become more irreplaceable in the age of AI

The AI boom made me take a hard look at what I bring to the table. I saw that some of what I did could eventually be automated. That realization was humbling.

Instead of trying to compete with what AI is already good at, I wanted to strengthen the areas where I knew it fell short. AI is great at processing and analyzing information. It has scale and speed, but it lacks the truly insightful judgment that a person can gain from years of learning a skill.

Upadhyaya is sitting on a wall in front of a mountain and trees.
Upadhyaya said he's encountered limits to AI's capabilities.

Courtesy of Mihirkant Upadhyaya

In my previous role at Intel, I found that AI couldn't tell me how to troubleshoot issues involving new or custom-made equipment because the context was so unique to my situation.

Meanwhile, in my current role, while AI could probably help me generate financial models, it can't read the room, build relationships, or have synergy with another person. My MBA course benefits me in this regard because we do lots of group activities, even online through Zoom, where we can interact with each other.

I think that in the age of AI, finding a field you really care about, becoming an expert in it, and staying curious to keep learning can help you become irreplaceable.

Intel declined to comment in response to a request from Business Insider.

Read the original article on Business Insider

I'm a CTO who was awake for 48 hours because of the PHP crisis. October feels like the month of hell for tech.

23 October 2026 at 10:55
Nick Woodhead
Nick Woodhead had to scramble in response to a security flaw that threatened the majority of the world's websites.

Courtesy of Nick Woodhead

  • Nick Woodhead said he went 48 hours without sleep while helping patch a major website vulnerability.
  • The CTO said that with security problems piling up, October feels like "the month of hell" for tech.
  • Because AI makes it easier to find and exploit security gaps, Woodhead expects more disruption.

This is an as-told-to essay based on a conversation with Nick Woodhead, founder of the AI company GPTree and chief technology officer at Rothco and Compubox. He spoke with Business Insider on Thursday to share how he's responded to vulnerabilities in the PHP programming language that could affect the majority of the world's websites. The following has been edited for brevity and clarity.

It's always a nightmare when these things happen. Since Tuesday evening, I haven't slept. It's coming close to 48 hours working on this. I'm a CTO, but I also run an agency for multiple clients and have my own company with my own product. So, balancing my time to get everything updated — it's just been exhausting.

About 70% of the internet runs on a programming language called PHP. I'm actively involved within the PHP community itself, so I did get a warning on Tuesday evening regarding the vulnerability and the fact that it was already being addressed by the PHP team. That gave me a head start.

I have some teams offshore, so I was able to jump on that with them.

It's not just applying the patches. It's making sure that nothing was already exposed. We already had infrastructure in place to easily deploy patches, but it still requires a good amount of manual involvement.

I knew that as soon as I walked into the office on Wednesday, I'd have to have my teams jump on this. They were already waiting for the patches to be released.

People are willing to help

One of the biggest headaches, especially on the client side, is that we have a lot of legacy systems, which are running on older versions of PHP that are no longer supported, and official patches are not going to be produced. For those, we ultimately had to come up with other plans. For example, taking sites temporarily offline or moving them behind VPNs.

Eventually, because it's an open-source community, those patches have already been backported, or implemented, by the community. So now we're shuffling back to some of those older systems to get them patched.

That's one of the nice things about PHP. There's such a vast community of people all willing to roll up their sleeves and jump in and help.

Even though I've been in leadership for the last 10 years, I've never taken my hand off the pulse in terms of being connected with the code and the infrastructure. So, I've been hands-on with the development and infrastructure teams to help make sure these issues are resolved. We've been reviewing logs and looking for any potential signatures of a breach that this vulnerability exposed.

The month of hell

It's also meant keeping up to speed with the latest news that's coming out and what other people are finding. We're in a position now where we feel comfortable and safe, but there are new vulnerabilities in the coding tool Node.js. We have some Node services, so now we're looking at how that potentially affects us. October just seems like the month of hell from a technology perspective.

I don't think there is an end in sight with the advancements in AI. For all the positives we get from it, there are a whole bunch of negatives, and this is a perfect example.

OpenAI has already stated that they found many more of these types of vulnerabilities that, thankfully, haven't been leaked. Over the coming months, they are either going to be patches or this information is going to get leaked in the same way and cause the same kind of panic.

I don't think we're at the end of the road yet. There's going to be a lot more to come.

Read the original article on Business Insider

GoDaddy’s CEO on when small businesses should — and shouldn't — use AI

23 October 2026 at 10:19
Aman Bhutani headshot
Aman Bhutani, CEO of domain registrar and web-hosting company GoDaddy

WEF

  • GoDaddy has over 20 million customers, the majority of which are small businesses.
  • Its CEO, Aman Bhutani, said small businesses can save time by automating operational tasks with AI.
  • Bhutani said entrepreneurs need to focus on what they're good at — not outsource their brand.

GoDaddy's CEO said small businesses should use AI to automate work, but not lose sight of their brand.

As head of the domain registrar and web-hosting company, Aman Bhutani has a bird's-eye view into what works for small businesses. The company said it has over 20 million customers, the majority of which are micro businesses, or those with fewer than 10 employees.

The entrepreneurs behind these companies consistently have passion and expertise, he said. However, they tend to have less technological capability — and even less bandwidth to do time-consuming tasks like creating and maintaining a website, said Bhutani.

"There is not enough time in the day," Bhutani told Business Insider.

Today, business owners can use AI agents to do that type of work with minimal friction, Bhutani said, and they can use the tools to help run parts of their business.

A recent survey from GoDaddy's small business research lab found that US entrepreneurs find content creation, marketing, and business advice as the top three areas where they see the most significant time savings with AI.

GoDaddy offers access to Airo, an agentic tool that builds websites and helps with other operational features. For instance, Bhutani said that Airo can create user logins for a small business's customers to make website profiles, or send targeted customer outreach based on a user's location or involvement with the business.

When to use AI — and when not to

He said that businesses should stick to using agents for tasks that they're not as skilled at, or those that don't differentiate them competitively.

Bhutani said humans should control how their product is unique and not delegate control over their customers' experience. While AI can help with research — the owner ultimately needs to leverage their own knowledge when making decisions about what would work for the brand.

"It doesn't mean that AI cannot suggest those things," Bhutani said. "It can suggest, but the human should continue to control their branding."

While AI tools can save time, "ultimately, you want the human to focus on their area of expertise," Bhutani said, adding that the technology should "enable everything else."

Read the original article on Business Insider
❌